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Resume Title:

O&M Engineer

Contact Information

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Work Experience

Experience level:

2-5 years

Profile/Cover Letter:

Electronics and Communications Engineer with about 3 years experience in Wireless Telecoms (Ericsson AXE 10 E-TACS and Nokia DX200 GSM), Information Technology Generalization and less than 4 years experience in Electronic Data Processing specifically in LinkOne Data Conversions Project Management. With 1 year experience in HIPAA-Compliant Medical Information Management Systems.

• Reliability in Delivering Results – Demonstrates a sense of responsibility to deliver assigned projects/task according to established work standards and deadlines under varying work conditions.
• Teamwork – Demonstrates capability in participating, cooperating, and delivering results along with others to achieve common goals.
• Initiative – Demonstrates capability and willingness to pursue and achieve goals.
• Resource Management – Demonstrates capability to efficiently utilize company resources such as people, time, materials, finances, systems and processes with genuine sense of concern.
• Adaptability to Change & Good Learning Attitude – Demonstrates capability to adopt ways of doing things that ensure continuous growth and success of the company. Embraces new ideas and changes in processes, systems, policies and products.


Most Recent Employer:	Infinno Inc.
Job Title:	Project Lead
Start Month/Year:	10/2003
End Month/Year:	01/2007
City:	Angeles City
Country:	Philippines
Description:	- Lead LinkOne Publishing and other Data Conversion projects to meet deadlines set by the US office. - Worked on own initiative but with coordination with the US Project Manager. - Planned and monitored the work necessary to implement assigned projects. - Identified problems as they occurred and discussed appropriate solutions and means of implementation with Data Technicians and US Project Manager. - Provided progress reports as necessary. - Conducted training and orientation of new data technicians. - Assured product quality through line by line checks. - Worked extensively with IT Department in determining, purchasing and rolling out of Infinno’s software and hardware requirements for electronic data processing projects. - Administered Dragon MT Transcription System and Health Care Organization accounts and data flow. - Directed development, set-up and administration of Infinno’s in-house transcription system, demographics tools and transcription work process. Projects Managed: • Raytheon Aircraft Electronic Publishing System (REPS) • AM General (HUMMER) Service Manuals, Service Bulletins and Parts Catalog • AGCO Parts Catalog & Graphics Hotpointing • REPS Helpline – A two (2) seat inbound call center (VOIP based) for technical support regarding REPS software issues. • SOFI LEGACY – Encoding of Raytheon Aircraft’s nine million Safety of Flight Information mailing addresses from microfiche into an SQL Database. • Northwest Missouri Emergency Physician Call Center - A four (4) seat outbound call center (VOIP based) with agents conducting patient satisfaction surveys.

Most Recent Employer:	Infinno Inc.
Job Title:	Senior IT Engineer
Start Month/Year:	06/2003
End Month/Year:	10/2003
City:	Angeles City
Country:	Philippines
Description:	- Administered and maintained LinkOne Data Servers and Network connectivity. - Performed regular system and data back-up. - Set-up Local Area Network and Windows 2000 Servers. - Deployed and maintained all desktops, laptops and phone units including operating system, installed software (includes internal applications, software packages and client applications), hardware and related peripherals. - Provided technical support to end users through troubleshooting and maintenance of desktops, phones, keyboards, monitors, software and related wiring. - Made recommendations to Management regarding policies and standards for the computers and computer networks. - Provided on-site coordination and support for subcontractors and coordinated the scheduling of outside providers and network personnel. - Handled shipping/receiving of computer equipment as required. - Modified, maintained and updated existing systems as necessary. - Installed LinkOne Software and Licenses - Set-up LinkOne directory structure. - Created and edited parts list, parts diagrams and maintenance manuals. - Hotpoint graphics to make connections between items or areas of the drawing and parts contained in the parts lists. - Used Book Builder program to generate target books viewable using LinkOne Viewer. - Prepared and Quality Assured books for distribution.

Most Recent Employer:	SMART Communications Inc.
Job Title:	BTS/Transmission Engineer
Start Month/Year:	01/2003
End Month/Year:	06/2003
City:	Makati City
Country:	Philippines
Description:	- Maintained 99.99% system Availability and Reliability of Smart’s GSM BTS network and Transmission facilities, GPRS/EDGE data and company Voice and Data (LAN/WAN) facilities. - Operated and maintained Nokia Intra Talk, Ultrasite EDGE, Insite, Connect Ten and Metro site Base Transceiver Station and Microwave radios and antennas, Fiber Optic Terminals, Transcoders, Nokia Telindus Line Drivers and Rectifiers. - Maintained desired AGC/RSL for Microwave radios for both SDH & PDH radios by conduc

Most Recent Employer:	SMART Communications Inc.
Job Title:	MSC/O&M Engineer
Start Month/Year:	09/2000
End Month/Year:	01/2003
City:	Makati City
Country:	Philippines
Description:	- Operated and maintained Nokia DX-200 Mobile Switching Center, Nokia Base Station Controller and Ericsson AXE10 switch of SMART’s Extended Total Access Communications System (ETACS). - Monitored and corrected (cleared) system alarms and faults, both internal and inter-MSC. - Coordinated with RBS (Radio Base Station), Base Transceiver Station (BTS Transmission), inter-MSC engineers and NOC for immediate restoration of network elements, fault isolation and level testing. - Performed definition/modification of different analysis in MSC: Preanalysis, Digit, Global Title, IMSI - Defined Test Cases and modification of routes in case of fault isolation. - Handled Signaling balancing and creation on MSC and BSC side. - Analyzed switch capacity, processor loading, billing transmission, and provided reports to Supervisor. - Made recommendations for additional Inter-office trunk, and Aters based on daily traffic report and number of subscribers. - Implemented Switch work orders for MSC/BSC configuration changes and maintenance. - Performed routine MSC/BSC system integrity checks, MSC/BSC and Call Data Recording (CDR) backups, diagnostics, preventive maintenance, SW management and system troubleshooting. - Checked and maintained the reliability of CDR file transfer to billing center. - Managed and defined user IDs and command class authorities in the MSC. - Completed documentation of Exchange data, Activities and Events. - Performed functionality test (test calls, per E1 test). - Isolated customer complaints and initiate actions and recommendations from switch center. Extend beyond working hours whenever needed. - Acted as help desk/desktop support and maintained workstations, laptops, and managed software used in daily operations.

Most Recent Employer:	ROHM Electronics Philippines
Job Title:	Test Engineer
Start Month/Year:	04/2000
End Month/Year:	08/2000
City:	Cavite City
Country:	Philippines
Description:	- Debug and troubleshooting of newly assembled LSI/VLSI chip production line test boxes. - Calibration and maintenance of ICT1800 and ICT7100 testers. - Documentation, data gathering and data checking of LSI/VLSI chip test boxes that have passed final inspections before turnover to quality assurance and for ship out preparation. - Assisted in the supervision and training of newly hired Test Engineering staff and on-the-job trainees. - Physical inspection of finished product LSI/VLSI chips for claim prevention. - Spare parts / Logistics management for test box group.

Background and Experience


Education Level:	Bachelor's Degree
School Name:	Holy Angel University
Major:	Electronics & Communications Engineering
City:	Angeles City
Country:	Philippines
Graduation Date:	14/04/1999
Description:	Not Specified