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Resume Title:

NSS Switch Engineer

Contact Information

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Work Experience

Experience level:

5-10 years

Profile/Cover Letter:

AMANPREET SINGH
Male, Single, DOB: 23rd February, 1980
House No. 1086 Sector 19B, Chandigarh India
mailto:amanpr_singh@hotmail.com,Phone: +919872466700,+919878012390

OBJECTIVE:
To work for an organization, that leverages my past experience, provide challenges and mutual value addition.

PROFESSIONAL QUALIFICATION:
 Graduate Certificate in Microelectronics from RMIT University Australia in 2004.
 Bachelor of Engineering in Electronics & Communication from India in 2002.

SUMMARY OF WORK EXPERIENCE:

Year Organization Technology Job Profile Equipment/ Vendor
April 08 – till present Celtel, Nigeria GSM – 2.5G, 3G Switching Specialist Ericsson
Sept 07 – March 2008 SAMO Consulting, S.Africa GSM – 2.5G, 3G Consultant NSS Ericsson
June 2006 – Aug 2007 GTL India Pvt. Ltd. GSM – 2.5G, 3G Switch Engineer Ericsson & Huawei
March 2005 – May 06 Ericsson India Pvt. Ltd. GSM - 2G, 2.5G Switch Engineer Ericsson
April 2004 – Feb 2005 Relcom Engineering Ltd. GSM Project Engineer Motorola

CERTIFICATION AND TRAININGS:
1) G9/C9/WCDMA – CS -3G Training from Huawei
1) GSM System Survey from Ericsson
2) GPRS System Overview from Ericsson
3) Security Sally from Ericsson
4) NMC Interface and Process Certification from Ericsson

WORK EXPERIENCE:

 Organization : Celtel, Lagos Nigeria
Job Profile : Working as a Switch Specialist Core NSS
• Managing Operations & Maintenance of AXE 10/810, APZ21240 and APZ21250 Ericsson Soft Switch for Celtel Nigeria, responsible for fault management and configurations management and upgrades in MSS, MGW, MSC’s, BSC’s, HLR. Familiar with EMAS and MOShell. Acceptance testing and Core NSS support for soft switch.

Duration : April 2008 – till present

 Organization : SAMO Consulting (Pty) Ltd. South Africa
Job Profile : Working as a Consultant – Switch NSS
SAMO Consulting is a professional services company that strives to engage with network operators in providing unbiased network services through experienced consultants and software tools in achieving optimal results. I am mainly responsible for Ericsson switch support and performance optimization of network.
• Managing Operations & Maintenance of AXE 10/810, APZ21240 and APZ21233 Ericsson Switch for Mascom S.Africa, responsible for fault management and configurations management in MSC’s, BSC’s, HLR, RBSC, GGSN, SGSN, IVR, VMS, SMSC & SCP. Analyzing the Key Performance Indicators and performance reports to optimize the performance of the network.

Duration : September 2007 – March 2008

 Organization : GTL India Pvt. Ltd. Gurgaon India
Job Profile : Worked as an Engineer Projects (Network Engineering)
GTL is India’s largest network services provider. I am mainly responsible for the Operation and Maintenance of Ericsson AXE810, APZ21240, APZ21250 and Huawei MSOFTX3000 switch. Also undergone month training in Bangkok (Thailand) on Huawei 3G Soft switch for MSC Server, MGW, BSC and HLR.
• First Line of Maintenance i.e. Alarm Handling, Fault Diagnosis & Rectification.
• O&M of MSC server (APZ21240, R12), MGW 4.1.
• Organize & Active participate to Operation and Maintenance activities of AXE 10 & AXE810 which included: Route analysis, Routing case analysis, B-number analysis, Installing and testing a new RP and EM, SNT and DIP connection and maintenance and C7 Signaling fault: SCCP, MAP & ISUP etc.
• Software Roll-out & Upgrade Experience (R10 to R11, R12.1) and remote loading ACA/ECA for SP and CP.
• Providing second line and 24-hour support for all Ericsson nodes (MSS, MGW, HLR, MSC, BSC and SCP) escalated from NMC surveillance & Field Engineers.
• Responsible for Integration, Testing and Commissioning of nodes (MSS, MGW, MSC, HLR, BSC) with coordination of Ericsson Local Support (ELS).
• Expansion of MSC/HLR/GMSC/BSC APZ & APT Hardware, this includes CP memory increase, Insert new Magazine (C7ST, HSL, ETC etc).
• Good knowledge of GSM core network signaling, especially in Sigtran.
• Administration of CCS7 links and trunks & signaling database for call flow using Protocol Analyzer.
• Defining and Analysis of different types of Traffic reports based on different routes, Service Quality and traffic dispersion on daily and hourly basis.
• Creation of MGW data, HLR, MSS & Check the traffic.
• Diagnosis and troubleshooting of faults generated in MSS/BSC/HLR/MGW.
• Undertake operations related to Routing and Charging of calls with other operators.
• Subscriber Complaint (Destination Code in-access, No Incoming, Wrong Charging, etc.) resolution within given SLA.

Duration : June 2006 – August 2007

 Organization : Ericsson India Pvt. Ltd.; Mohali India
Job Profile : Worked as Switch Engineer
 Major responsibility at Ericsson is to rectify the problem in different network elements in minimum possible time so as to reduce the outage time if possible from our end or otherwise to get it done with the coordination of TAC or ELS.
 Managing Operations & Maintenance of AXE 10/810, APZ21240 and APZ21233 Ericsson Switch for Airtel North India, responsible for fault management and configurations management in MSC’s, GMSC, BSC’s, HLR, RBSCs, GGSN, SGSN, TRCs & SCPs.
 Responsible for Health Check up of Nodes of all the northern region (52 nodes) on daily bases and rectify the switch alarms like RP Fault, Software error etc.
 Responsible for taking Manual (CP) - OD backups & Dat Backups (Weekly), APG40 Backups, SP backups (IOG20) and TT file backup for various nodes such as MSC, BSC/RBSC, HLR, and TRC etc.
 Handled the Emergency for nodes (MSC, GMSC, TRC, BSC) independently.
 Responsible for Integration, Expansion and Upgradations of nodes (MSC, GMSC, HLR, BSC) with coordination of ELS and TAC.
 Knowledge of Emergency Correction loading in software blocks to remove software errors, R11 upgrade and ACA software upgrades, Network Sync., SNT Conversion, monitoring, C7 define and hardware replacement, GPRS related issues.
 Generate Trouble Ticket and CSR to solve network problems.
 Responsible for handling media related problems and PSTN related issues.
 Generate Performance Reports for the northern region (Punjab, Himachal, Haryana, J&K & Srinagar)
 Responsible for providing dumps (GPRS, MMS, AirtelLive etc) to billing department on a weekly basis and HGSDP dumps on a daily basis.
Duration : March 2005 – May 2006

 Organization : Relcom Engineering Pvt. Ltd. Delhi India
Job Profile : Worked as an Engineer (Projects)
Relcom is a total solution provider for GSM, CDMA and FM network. I was mainly responsible for Site acquisition, RF Survey, complete Project management for GSM network. Installation, Testing, Commissioning, and integration of Base Transreceiver Station for GSM and O& M activity of GSM network sites.
Duration : April 2004 – February 2005

 Organization : Hutchison Telecom (Orange); Melbourne Australia
Job Profile : Worked as a Business Development Executive
Hutchison Telecom (Orange) was the first company to launch 3G services in Australia. My responsibility was to support and aware the customer with the operation and maintenance of 3G mobiles. I was also responsible for preparing business related information for my marketing team.
Duration : September 2003 – March 2004

 Organization : Net4gains; Chandigarh India
Job Profile : Worked as a System Network Engineer
Net4gains is a leading software and website development unit. I was responsible for handling the hardware of the company. I was also responsible for the presentations and demonstrations of the products developed by the company.
Duration : July 2002 – June 2003

Summer Trainings:
 Organization : Spice Communications Limited, Mohali
Duration : July2001 – December2001 (6 months)
Department : Technical
Description : Worked on GSM
Learnt about the network elements (NSS, BSS, MS, OMC-R/S)
Integration of new cell sites
Maintenance of cell sites
Network planning

 Organization : Bharat Electronics Limited, Panchkula
Duration : June2000 – July2000 (1 month)
Department : Product Group – 1
Description : Learnt about Communication System used for Defense
Learnt about Assembly & Inspection of Systems

Computer Awareness:
• Knowledge of C language & Internet applications
• Basic knowledge of TCP/IP, CCS#7, Sun Solaris systems
• Good knowledge of Microsoft Office.
• Certification from Aptech in DOS, Windows, PowerPoint, Excel

References: Available on request


Most Recent Employer:	Celtel Nigeria
Job Title:	Switching Specialist
Start Month/Year:	Not Specified
End Month/Year:	Not Specified
City:	Not Specified
Country:	Nigeria
Description:	Not Specified