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Work Experience

Experience level:

10 +

Profile/Cover Letter:

EXPERIENCE

COMPANY:
COUNTRY: ERICSSON EL SALVADOR.
San Salvador, El Salvador
DEPARMENT: Operation and Maintenance WRAN
POSITION: WCDMA RAN O&M Engineer, UTRAN P5
BRIEFLY DESCRIPTION OF THE JOB:
• O&M services provided to Claro El Salvador, to their 2 RNC 3810, 2 RXI 860 and 110 nodes B, 3106, 3206 and 3518.
• Activities like training the customer in O&M routines, preparation of weekly, monthly and quarterly maintenance routines.
• Troubleshooting and configuration activities on the RNC, RXI, BSC
• Dealing with site alarms in RNC and nodes B and supervising their status
• Produce script for Node B using CCR tool and load into RNC via OSS
• Moshell tool troubleshooting and monitoring.
• Knowledge of OSS-RC applications (OSS Explorer, UTRAN Explorer, SMO and EMAS)
• Problems solving of RNC and node B, and escalation to 1st line of support with CSR, as well as acting with them in the solution.
• Assist customer at Acceptance testing.
• Knowledge of RNC and CPP functionality
• 3GPP WCMDA air-interface and signaling protocols.
• Knowledge of ATM
• knowledge of RAN Network Signaling protocol (Iub, Iucs, RANAP, RNSAP and Iur)
• knowledge of VC Cross connections and IMA groups

DURATION: July 2008 –

COMPANY:
COUNTRY: ERICSSON CANADA, INC.
Montreal, Canada
DEPARMENT: Global Services North America - FLS Access
POSITION: BSS Support Engineer, CMS 40, UMTS
BRIEFLY DESCRIPTION OF THE JOB:
• 1st line of support to GSM cellular systems, North America Market, USA and Canada.
• CSR and TR Handling.
• Remote and on site support
• Support to GSM, BSC R11, R12, R06A, R06B
• Support to APZ 212 30, 212 33, 212 33c, 212 40
• IOG 20, and APG 40 issues
• BTS 2000 family, BTS 2206, 2106, 2308
• RNC 3810, RXI and node B support
• Moshell troubleshooting
• GPRS and EDGE troubleshooting
• Loading of ECA package, simulation of problems in the test plant
• RF and statistics troubleshooting (STS and Radio Statistics)
• interference troubleshooting.
• SW Fault Tracings by use of TEST SYSTEM
• ASA & PLEX troubleshooting
• RBS and antennas part troubleshooting
• Support to TDMA V8 network, RBS 882,882D, 882DK7, 884.
• SMS and Primus usage.
DURATION: January 2006 – June 2008

COMPANY:
COUNTRY: ERICSSON TELECOMUNICACõES, S.A.
São Paulo, Brazil
DEPARMENT: Customer Support
POSITION: BSS Support Engineer, CMS 40
BRIEFLY DESCRIPTION OF THE JOB:
• 1st line of support to GSM cellular systems.
• CSR and TR Handling.
• Remote and on site support
• Support to GSM, BSC R9.1, R10 & R11
• IOG 20, and APG 40 issues
• BTS 2000 family, BTS 2206, 2106, 2308
• GPRS and EDGE troubleshooting
• Loading of ECA package, simulation of problems in the test plant
• RF and statistics troubleshooting (STS and Radio Statistics)
• Drive testing with GSM TEMS investigation, coverage & RF interference troubleshooting.
• SW Fault Tracings by use of TEST SYSTEM
• ASA & PLEX troubleshooting
• RBS and antennas part troubleshooting
• Support to TDMA V7 network, RBS 882,882D, 882DK7, 884.
DURATION: August 2005 – December 2005

COMPANY:
COUNTRY: ERICSSON TELECOMUNICACõES, S.A.
Belo Horizonte, Brazil
DEPARMENT: Operation and Maintenance
POSITION: BSS Operation and Maintenance Engineer, CMS 40
BRIEFLY DESCRIPTION OF THE JOB:
• O&M services provided to Ericsson and Telemig Cellular, to their BSC and BTS (3 BSC and 300 BTS). The system is GSM R10, BSC (AXE 810) with APZ 212 33, and BTS 2206 in the 1800 & 900 MHz band.
• Activities are, training the customer in O&M routines, preparation of weekly, monthly and quarterly maintenance routines.
• Dealing with site alarms BSC and BTS and supervising their status
• Lifelines procedures execution to the IOG20 of the BSC.
• BSC Backups execution
• Problems solving of BSC and BTS, and escalation to 1st line of support with CSR, as well as acting with them in the solution.
• Network performance indicators and parameters supervision and correcting.
• EDGE functionality supervision.
• New GSM features testing
DURATION: November 2004 – July 2005

COMPANY:
COUNTRY: ERICSSON EL SALVADOR
San Salvador, El Salvador
DEPARMENT: Implementations
POSITION: BSC Integration Engineer, CMS 40
BRIEFLY DESCRIPTION OF THE JOB:
• DT preparation and loading into Telefónica BSC’s.
• Integration of BTS 2206 & 2207 for the GSM 800 band.
• O&M of the BSS system of Telefonica (2 BSC and 118 BTS)
• Cell Parameters and BSC parameters changes, according to drive testing.
• Drive testing with TEMS investigation, coverage & RF interference adjusting.
• Log files analyzing with MapInfo
• Cell parameters adjusting by mean of TEMS and CTR.
• Neighboring cells definition and GPRS & EDGE activation
• OL/OL and other features definition and activation
DURATION: August 2004 – October 2004

COMPANY:
COUNTRY: ERICSSON MEXICO
Mexico City, MEXICO
DEPARMENT: Implementations
POSITION: BSS Integration Engineer, CMS 40
BRIEFLY DESCRIPTION OF THE JOB:
• DT preparation and loading into TELCEL BSC.
• Integration and delivery to the customer of BTS 2000 series for the GSM 1900 band.
• Antenna and feeders sweep testing and VSWR measurements.
DT loading for substitution of BTS 2102 and 2202 to 2106.
• Drive testing with TEMS optimizer, coverage & RF interference adjusting.
• Cell parameters adjusting by mean of TEMS and CTR.
DURATION: January 2003 – January 2004

COMPANY:
COUNTRY: ERICSSON TELECOMUNICACõES, S.A.
Sao Paulo, BRAZIL
DEPARMENT: CUSTOMER SERVICES
POSITION: ELS Master Support Engineer (RBS & RF) CMS 88
BRIEFLY DESCRIPTION OF THE JOB: 3 years contract with Ericsson Brazil to work with the TDMA radio support group (1st line support).
• TR, CSR and emergencies handling.
• Emergency support remotely and on site.
• Market and emergency corrections preparation and loading.
• ASA, PLEX and non-PLEX sw troubleshooting, (MBS and MRS subsystems), hangings, restarts, forlopps.
• SW Fault Tracings by use of TEST SYSTEM
• RF AXE statistics and RF environment problems troubleshooting.
• Radio Network Optimization support.
• DT and HW problems of 884, 882 RBS.
• Testing, support and loading of new features and approved corrections package.

DURATION: June1999 – June 2002

COMPANY:
COUNTRY: ERICSSON TELECOM, S.A.
Mexico City, MEXICO
DEPARMENT: Customer Services
POSITION: TAC2 RF & RBS Support Team Leader, CMS 88

BRIEFLY DESCRIPTION OF THE JOB: 2nd line TDMA cellular support team leader to Latin American countries.
• Administration, coordination, supervising and controlling the bellow activities for eleven engineers group.
• ASA-PLEX and non-PLEX sw (MBS and MRS), Cell planning, RF troubleshooting, 884 and 882 RBS SW (assembler, C++, Pascal) HW and data problems, antenna system testing, and transmission equipment support.
• Radio Network Optimization support.
• Emergencies attendance 24H, 365 days.
Administrative activities such as:
• Coordination and planning the necessities of the group such as courses and budget for equipment, travels, salaries, hiring people, etc.
• Controlling the quality of our In Service Performance indicators as TR, CSR, emergencies attendance, system down time, and escalation times from the 1st line to us, and to design centers.
• Monthly reports preparation for the direction.
• Negotiation with our internal and external customers.
• Traveling abroad to Latin America to negotiate interfaces, people assignments, deployment of new features, and measure customer satisfaction.

DURATION: August 1996 –May 1999

COMPANY:
COUNTRY ERICSSON RADIO SYSTEMS
Mexico City, MEXICO
Stockholm, SWEDEN
DEPARMENT: Customer Services
POSITION: TAC2 Support Engineer, CMS 88

BRIEFLY DESCRIPTION OF THE JOB: 2nd line of CellularTDMA Radio & RF support to Latin America.
• TR, CSR and emergencies attending.
• Troubleshooting of radio problems.
• ASA-PLEX and non-PLEX SW (MRS and MBS AXE subsystems) SW C++, Pascal, assembler, HW and exchange data.
• Cell planning, RF optimization and environment problems.
• RBS 882, 884 support, testing and O&M.
• HW and exchange data transcript problems.
• Antenna system troubleshooting and transmission equipment support.
• Testing and deployment of new features and approved corrections implementation.
• Remotely and on site support.
• One year short term assignment in Stockholm, Sweden to work with the deployment of 884 RBS to Argentina and Chile.
• Traveling abroad Latin America to support on site, and deploy new features.

DURATION: January 1995 – July 1996

COMPANY:
COUNTRY:
ERICSSON RADIO SYSTEMS
Mexico City, MEXICO
Montevideo, URUGUAY
DEPARMENT: Dirección de Instalaciones de Telefonía Celular
POSITION: RBS Installation & Integration Engineer, CMS 88

BRIEFLY DESCRIPTION OF THE JOB:
• Integration of TDMA 882, 882D and 884 RBS.
• O & M of RBS.
• RBS DT production and loading.
• RF frequencies selection and optimization, coverage and interference drive tests, cell parameters, transceivers output power and handoffs adjustments, CDD preparation, antennas and feeders testing.
• Transceivers and combiners commissioning and adjusting.
• Power system commissioning.
• Omni Sites reconfiguration and RBS digitalization and migration.
• Microwave transmission equipment testing and adjusting.
• Antenna and feeders sweep testing and VSWR measurements.
• Put on service the radio bases and delivery to the customer.
• Ericsson AXE10 switches testing, operating and maintenance.
• NMT RBS experience
• RAS 1000 (wireless public telephony) experience.
• RSAT and Comarco, drive test experience
• Towers climbing, and microwave and optic fiber transmission equipment testing and adjusting.
• 8 months short term assignment in Uruguay to implement the first cellular system of the country (ANTEL).
• More than 100 RBS tested and reconfigured in TELCEL network all over the country (Mexico).
• 5 months short term assignment to work with the implementation of El Salvador TDMA cellular network (Telemovil).

DURATION: May 1990 – December 1994


Recent Employer:	Ericsson El Salvador
Job Title:	WCDMA RAN O&M Engineer
Start Month/Year:	07/2008
End Month/Year:	Current
City:	San Salvador
Country:	El Salvador
Description:	WCDMA RAN O&M Engineer, UTRAN P5 • O&M services provided to Claro El Salvador, to their 2 RNC 3810, 2 RXI 860 and 110 nodes B, 3106, 3206 and 3518. • Activities like training the customer in O&M routines, preparation of weekly, monthly and quarterly maintenance routines. • Troubleshooting and configuration activities on the RNC, RXI, BSC • Dealing with site alarms in RNC and nodes B and supervising their status • Produce script for Node B using CCR tool and load into RNC via O

Education & Training


Education Level:	Bachelor's Degree
School Name:	Universidad La Salle
Major:	Electronics and Telecommunications
City:	Mexico City
Country:	Mexico
Graduation Date:	15/01/1987
Description:	COURSES & TRAINING AXE synopsis Ericsson Mexico Cellular Mobile Telephony TDMA Ericsson Mexico CCITT signaling # 7 Ericsson Mexico 0ptic Fibers Ericsson Mexico 7000 series Multiplexer Ericsson Mexico Telecommunication instruments Hewlett Packard Mexico Telecommunications Equipment Ericsson Mexico. Cell Planning Ericsson Mexico AXE testing I