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Resume Title:

Wireless Network

Contact Information

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Work Experience

Experience level:

10 +

Profile/Cover Letter:

Dear Hiring Manager,

I am interested in applying for a technical position with your company in solution architecture, system engineering, network planning, or product engineering.

I have over fourteen (14) years of work experience in the telecom, wireless, and IP solution development roles with telecom equipment vendors and service provider’s environment. I had held various technical positions in customer support, network planning/architecture, systems engineering, and software design with Bell-Northern Research/ Nortel, Nokia Networks, Cedarpoint Communications, and Simware.
Additional skills:
• Experience in RFP, RFI, Pre/Post Sale support, product marketing, and customer engineering support. Written and provided technical summary specifications for marketing collaterals and technical documentations.
• In-depth experience in providing specific solution/technology/product consulting, customer requirement capturing and translating requirements into PRDs, and an ability to understand and use technical standards documents.
• Customer facing experience with proven track record to meet customer commitments and expectations. Experience in working with tier 1-3 Service Providers: Comcast, AT&T/Cingular, Orange-UK, Sprint-Nextel, MCI, Net2Phone
• Strong technical knowledge in OSPF, BGP, MPLS, MGCP, DNS, GSM, GPRS, UTRAN/UMTS, IMS, SIP, TCP/IP, ATM, SS7, and IN services.
• In-depth experience in all stages of software development from requirements analysis through architecture/design, code/test. Embedded C, TCL/TK, Operating Systems (VxWorks, Solaris, OSE, Unix/Linux, Windows, DOS), ClearCase, SDL, OOA/OOD, Network Management Systems (MIBs, SNMP, XML, HP OpenView), Subscriber Data Management (SQL).
• Experience in customer support, product deployment, and installations.
• Strong interpersonal, communication, and organizational skills. I am a self-starter, and a team player.
• B.Sc in Computer Engineering and a Licensed Professional Engineer of Ontario, Canada.
For further details, please see my attached resume. I look forward to speaking with you. My contact number is 972-302-3423.

Sincerely,

Patricia Du, P. Eng.


Recent Employer:	Nokia
Job Title:	Wireless Network Planner
Start Month/Year:	12/2004
End Month/Year:	03/2006
City:	Irving
Country:	USA
Description:	•Responsible for network planning, integration, and migration strategy for a Tier-1 customer account – Cingular / AT&T •SME for GSM NSS platform and MSS/MGW (VoIP) solution. Knowledge of systems engineering and network architecture. Knowledge of GSM, GPRS, UTRAN/UMTS; Radio Networks(RNC & BSC), and Converged IMS technologies •Completed MSS/MGW T1 expansion as wall as BSC re-homing •Strong communications and interpersonal skills. Ability to manage complex projects. Exceeded custom

Recent Employer:	Point Communications (Packet Cable VoIP Solution)
Job Title:	Sr. Systems Software Engineer – VoIP Call Processing
Start Month/Year:	04/2002
End Month/Year:	12/2004
City:	Derry
Country:	USA
Description:	•R&D responsibility for core call processing platform, routing, and call features •Pre-sales engineering support activities: product presentations, demos, and field trail support •Lead engineer for the following software feature development projects – Enhanced IP Centrex VoIP features, Digit Translation & Call Routing, IVR, Call Waiting, Call Forwarding enable/Disable/No Answer, 800/900 Call Services, LNP, Calling Name Delivery, 3-Way Call, Busy Line Verify and Intercept •Demonstrated abilities to deliver on schedule, and consistently exceeded customer expectations and performance objectives

Recent Employer:	General DataCom (GDC)
Job Title:	Sr. Systems Engineer
Start Month/Year:	06/1998
End Month/Year:	09/1999
City:	Middlebury
Country:	USA
Description:	•Product marketing support– market/competitive analysis, business case analysis, responsible for RFx technical responses, pre-sales support, customer presentations, demos, tradeshows, and workshops •Worked with High Value Accounts on customer requirement capturing – Sprint/Nextel, Orange-UK, Ericsson (strategic business partner), and others •Engineering lead on system architecture for Voice Service Module (VSM) product line. Worked with customers and internal development teams to define customer requirements, Product Requirement Document (PRD), System Feature Description (SFD), and architectural design •Demonstrated successes in the following projects – Narrowband to Broadband Signaling Interworking, VSM product requirements (SS7 – ISUP/TCAP/AIN, ISDN PRN), Broadband signaling (ATM Signaling – PNNI, Q.2931, AAL1/2/5, IP/IMPLS) , and VoIP features

Recent Employer:	Nortel Networks (Bell-Northern Research)
Job Title:	Sr. Software Engineer – (SS7, ATM, and IP)
Start Month/Year:	09/1993
End Month/Year:	06/1998
City:	Ottawa
Country:	Canada
Description:	•Responsible for working with multi-disciplinary/cross functional teams and strategic partners to develop advanced product features •Managed complex design projects, mentored and trained new employees (including project scheduling, training plan, and performance review) •Responsible for system architecture and design of Nortel’s Magellan Core ATM product line, with expertise in ATM signaling, call processing, and routing, (PNNI, IISP, OSPF, and BGP), and network management. Designed and developed the following key features: SVC CAC Enhancement, Service Management, Called Address Screening, and QoS routing – A Class of Service routing feature using OSPF and BGP to route SVC calls in a multi-vendor networks •Responsible for software development on Nortel’s DMS switching product. Worked primarily on the areas of SS7 signaling and Call Processing – International digit collection for global dialing plan, digit translation, CLASS 5 features, call routing, AMA record for billing, IN feature support – 800 calls, call forwarding, 3-way calls and Conferencing •Provided system capacity estimates and performance evaluation of DMS translation and routing software. Re-architect the DMS call processing software into a multi-layered design architecture

Recent Employer:	Simware, Inc.
Job Title:	Customer Support Engineer
Start Month/Year:	07/1992
End Month/Year:	08/1993
City:	Ottawa
Country:	Canada
Description:	•Responsible for customer support, product deployment, and installations •Simware is a market leader in client-server, and peer-to-peer communication software product solutions for the Enterprise market •Provided Tier 1- 3 customer support, product demos, and customer presentations •Tracked and reported on product defects, product gaps, and reliability issues, and provided customer requirement feedback to R&D teams

Education & Training


Education Level:	Bachelor's Degree
School Name:	University of Manitoba, Canada
Major:	B. Sc. (Computer Engineering)
City:	Winnipeg
Country:	Canada
Graduation Date:	15/06/2010
Description:	Graduated with B. Sc. in Computer Engineering specializing in data and digital communications. Very familiar with FFT and IFFT methods that are employed for OFDM and MIMO technology used in WiMAX and LTE standards today.