Resume - GPRS Engineer

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Resume Title:

GPRS Engineer

Contact Information

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Work Experience

Experience level:

5-10 years

Profile/Cover Letter:

• Performance-driven, Engineering professional with 5+ years of continuous advancement and expertise in Data and Telecommunication Industry.
• Proactive self-starter with track record of initiative, personal responsibility, ownership of work and reputation for removing obstacles and making things happen.
• Operating, administering and maintaining the GPRS/ 3G IP network elements ensuring service level excellence.
• Guiding the subordinates to get the maximum outcome to fulfill the business requirement.
• Results-oriented with strong customer focus. Positive mind to face challenges.

PROFESSIONAL TRAINING

• GPRS System Survey - Ericsson Education Melbourne / Australia
• Ericsson WCDMA System Overview - Ericsson Education Melbourne / Australia
• GSM/WCDMA Operation Handling in SGSN R7 - Ericsson Education Melbourne / Australia
• GSM/WCDMA SGSNR7 Configuration (Dual Access) - Ericsson Education Melbourne / Australia
• GGSN R4 Network Engineer - Ericsson Education Melbourne / Australia
• CPP Nodes Features & Functions - Ericsson Education India
• ATM & IP Over ATM - Ericsson Education India
• Ericsson Content Delivery System 3.0 ECDS Overview – Ericsson Education Malaysia
• Ericsson Content Delivery System 3.0 ECDS Workship – Ericsson Education Malaysia
• SGSN9810 & GGSN9811 Product Training - Huawei Training Center Colombo/ Sri Lanka
• UMUX Operations & Maintenance - KEYMILE Training Center Berne / Switzerland
• MCN Engineering - KEYMILE Training Center Berne / Switzerland
• MCN Commissioning & Operations - KEYMILE Training Center Berne / Switzerland
• Fundamentals of Solaris 2.X - MIT Training Center Colombo / Sri Lanka
• Solaris 8.X Systems Administration I - MIT Training Center Colombo / Sri Lanka
• Solaris 8.X Systems Administration 2 - MIT Training Center Colombo / Sri Lanka


Most Recent Employer:	Dialog Telekom Plc
Job Title:	Packet Switching Engineer - Core
Start Month/Year:	04/2006
End Month/Year:	Current
City:	Colombo
Country:	Sri Lanka
Description:	• Participation to designing and implementation of GPRS/3G Nodes. • Operation, administration and maintenance of GPRS/ 3G IP network elements, IP Backbone Switches and Routers. • Ensuring minimum downtime in GPRS/3G packet core and IP based services. • Maintenance of service level as per the standards. • Operation and maintenance of Ericsson MIEP WAP Gateway and In-house developed WAP Gateways. • Identification, isolation, correction and impact assessments to GPRS/ 3G network customer-affecting faults. • Utilization of experience and performance of trend analysis to detect issues, taking a leading role in working with cross-functional teams & vendors to develop & implement corrective action plans. • Provision of first hand support in response to Network alarms, Customer complaints. • Provision of 24 X 7 stand-by duties to assist emergency restoration during outages and system failures. • Technical lead and involvement in software upgrades, testing and upgrading system hardware. • Provision of support for projects involving network growth, network elements integration, corporate networks, integration of roaming networks & new feature / service trial & implementations. • Proactive evaluation of network to minimize downtime and augmentation of quality of service to end-consumers. • Blackberry service operation and maintenance. • Operation of Digital Cross Connectors.

Most Recent Employer:	Sri Lankan Airlines Pvt ltd.
Job Title:	Network Engineer
Start Month/Year:	08/2004
End Month/Year:	03/2006
City:	Colombo
Country:	Sri Lanka
Description:	• Provision of IT support for more than 4000 local and overseas end-users. • Translation of business concepts into technical requirements and matching them with technology to provide innovative solutions while meeting business objectives. • Reviewing and revising IT strategies, workflow and escalation policies on a regular basis. • Ensuring the smooth operation of IT infrastructure and the applications on top of it and supporting operations of the business. • Coordination with relevant parties to cater the sudden unavoidable interruptions to the Network infrastructure and the applications to minimize the impact to business goal.

Most Recent Employer:	Enterprise Technology Pvt ltd.
Job Title:	Network Engineer
Start Month/Year:	03/2003
End Month/Year:	08/2004
City:	Colombo
Country:	Sri Lanka
Description:	• Implementation of LAN in National Engineering Research and Development Centre – Sri Lanka. • Fibre Termination and installation of 3COM Network Equipments. • Configuration of Cisco 3550 Switches and Cisco 2950 Switches. • Installation and configuration of Cisco Catalyst 6509/3550/2950 in Internet Data Center - Sri Lanka Telecom. • Installation and maintenance of CommuniGatePro E-mail Server. • Installation and configuration of Cisco LMS. • Designing & Implementation of Network using Cisco Catalyst 6505/ 6503/ 2950/Cisco LMS.

Background and Experience


Education Level:	Bachelor's Degree
School Name:	University of Moratuwa
Major:	Colombo
City:	Colombo
Country:	Sri Lanka
Graduation Date:	01/11/2002
Description:	Not Specified