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Preview 3g Resume
Resume Title: Sara Davis
Contact Information
Please login to see this information!
Work Experience
Experience level: 2-5 years
Profile/Cover Letter: Not Specified
 
Recent Employer: Sprint
Job Title: Network Ops Tech I
Start Month/Year: 12/2006
End Month/Year: Current
City: Overland Park
Country: USA
Description: • Cross train International and toll free/VPN translations. Routing NPA-NXXs to trunk groups via POTS. New Nxx list, Routing Plan, Telco Nxx moves, Nxx errors in groups via Activation/Approval in RMS for both POTS errors and TRUNKING errors.
• Voice and data telecommunications product knowledge. Routing in the DMS 250 and DMS 300 switches.
 
Recent Employer: Sprint
Job Title: Cable Order Mgr Rep/Lead
Start Month/Year: 01/2005
End Month/Year: 12/2006
City: kansas city
Country: USA
Description: • Investigate technician reported issues, system and order errors. Determine necessary remedial action, and monitor for accurate and timely completion.
• Partner with cable technicians and PAC team members to port telephone numbers, troubleshoot order issues, ensuring service is installed in a timely manner.
• Effective partnership with colleagues, technicians and PAC teams to meet or exceed service level agreement.
• Selected by current supervisor for additional projects. Consistently provide SME support to teammates to facilitate timely resolution of escalated issues.
• Proficient tester on the DO905 project for new versions of SPMP for the Verizon market.
• Chosen by system members to run new test load versison of RPM for all markets.
• Analyze issues, determine point of origin and restore service. Acts decisively to promote maximum customer satisfaction of end-user.
Education & Training
 
Education Level: Bachelor's Degree
School Name: Central Missouri State University
Major: General Recreation
City: Warrensburg
Country: USA
Graduation Date: 01/05/2003
Description: Not Specified
 
Education Level: Bachelor's Degree
School Name: Central Missouri State University
Major: General Recreation
City: Warrensburg
Country: USA
Graduation Date: 01/05/2003
Description: Not Specified
Languages
Language Level
   
English Fluent
Job Preferences
Job Category: Other
Job Type: Full-Time Employee
Job Status: Flexible
Desired Salary: $20 per hour
Desired Location: AZ, TX, and IL
Willing to Relocate: Yes
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