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| Resume Title: |
3G Multimedia Engineer |
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| Contact Information |
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| Work Experience |
| Experience level: |
2-5 years |
| Profile/Cover Letter: |
SUMMARY:
A self-motivated Engineer, having 26 months of rich and rigorous experience. Practical experience gained while working with Ericsson India (P) LTD, Gurgaon. Natural multi-tasking abilities polished while handling responsibilities of Network and Operations for Bharti’s Network. Proven capabilities for managing dynamic and demanding tasks, optimistic and a quick learner.
WORK EXPERIENCE:
Present Employer:
Company : Ericsson India (P) LTD, Gurgaon as a BCA Engineer.
Duration : Since 06th November 2006 till Date
Current Job Profile:
Working as a Deputy Shift Manager on Operation and Maintenance of 3G Networks for Hutchison Australia.
•Ensuring the Network Management of 3G Operations for Hutchison, Australia
•Ensuring that all staff complete required activities on each shift i.e. Reports, routines, fault escalations etc.
•Coach/train staff on the escalation and notification processes and fault handling techniques
•Ensuring all Management escalations are accurate and within process SLA timelines
•Create SIRs spawning Root Cause Analysis (RCA) for all Critical outages (CSO) or when NMC Manager request, when service impacts need to be addressed within the greater organization.
•Responsible for Management Bridge updates on Critical faults.
Also
•5 months experience as BSS Engineer responsible for Network Configuration for Bharti’s 23 circles in India
•Intelligent Networks System Surveillance & first level fault management
•3 months experience as Team Lead in Fault Management for Bharti’s network.
COMPANY : Vertex India Pvt Ltd
Duration : From 4th Aug’06 to 14th Nov’06
Title : Business Associate for Orange (UK process)
COMPANY : Electronics Regional Test Laboratory
Duration : from 4th Jun’05 to 21st Jun’05
Title : Done training in EMI/EMC
TRAINING:
• Trainings undergone at Ericsson India Pvt. Ltd.
• Onsite training in Sydney, Australia for a month from 15th Sep’07 to 17th Oct’07 on Hutchison’s 3G Networks
• Training on IP Basics
• Training on Unix Basics
• Training on GSM System Survey
TECHNICAL SKILLS:
• Good KNOWLEDGE of GSM architecture
• Good Knowledge of 3G architecture
• Knowledge of Telecommunications Signaling at the Radio level (LAPD Signaling)
• Knowledge of Basic traffic cases in GSM
• Knowledge of Basic traffic cases in 3G
• Understanding of UNIX fundamentals
• Understanding of TCP/IP concepts
• Undergone Australian Accent training in Ericsson India Pvt Ltd
• Undergone English (UK Accent) training in Vertex India Pvt Ltd
TECHNICAL QUALIFICATION:
College: G. H Raisoni College of Engineering, Nagpur
Affiliated to Nagpur University
B.Tech in Computer Sciences (Aggregate- 65.4%)
BASIC QUALIFICATION:
School: Salwan Public School, New Delhi
• Passed Senior Secondary Examination (10+2) in 2002 in First Division (73.3%) from C.B.S.E. Board.
• Passed Matriculation Examination (10th) in 2000 in First Division (78%) from C.B.S.E. Board.
PERSONALITY TRAITS:
Strengths:
Good team worker and a quick learner
Good analytical and problem solving skills
Ability to adapt to changes
Work in stress
Sharp Mind, Hardworking and self confident
Good communication skills and fully dedicated towards work.
OTHER INFORMATION
Date of Birth: 28-11-1984
Father’s Name: Dr. P K Jain
Languages Known: Hindi, English
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| Most Recent Employer: |
Ericsson India Pvt Ltd |
| Job Title: |
BCA Engineer |
| Start Month/Year: |
11/2006 |
| End Month/Year: |
Current |
| City: |
Gurgaon |
| Country: |
India |
| Description: |
•As a member of a 24 by 7 roster monitor alarm events on the 3G Packet & Circuit switched core & Utran, CDMA network, 2G & 3G Content & Messaging platforms, Business Support Systems (eg: Customer Care systems, Billing systems, IVRs, Payment Handling systems), TCP/IP networks & corporate IT network.
•Respond to escalated Customer Network faults
•Perform 1st level fault diagnosis and rectification on all systems
•Perform Fault Management by co-ordinating support resources, managin |
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| Background and Experience |
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| Education Level: |
Bachelor's Degree |
| School Name: |
Salwan Public School |
| Major: |
Electronics & Telecommunication |
| City: |
New Delhi |
| Country: |
India |
| Graduation Date: |
06/06/2006 |
| Description: |
Not Specified |
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| Languages |
| Language |
Level |
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| English |
Fluent |
| English |
Fluent |
| English |
Fluent |
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| Job Preferences |
| Job Category: |
3g/GSM/CDMA/UMTS |
| Job Type: |
Full-Time Employee |
| Job Status: |
Start in 6 months |
| Desired Salary: |
$80000 per year |
| Desired Location: |
USA |
| Willing to Relocate: |
Yes |
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