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Resume Title: Fraud and revenue assurance manager

Contact Information
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Work Experience
Experience level: 2-5 years
Profile/Cover Letter:
Fraud and revenue assurance manager with 2 years experience in this field (6 years experience in telecoms).

Strong experience in development from scratch of FMRA-function in foreign subsidiaries of the largest telecom. company.

Knowledge of methods of identifying, preventing and detecting (un)intentional revenue leakages in telecoms.

Managing up to 50 members team.
 
Most Recent Employer: Unitel, LLC
Job Title: fraud and revenue assurance manager
Start Month/Year: 03/2006
End Month/Year: 12/2006
City: Tashkent
Country: Uzbekistan
Description: •developing of FMRA Department in the 2nd largest GSM-operator in Uzbekistan (subsidiary of Vimpelcom, Russia);
•analysis of situation, identification of problems, leading to fraudulent activities and revenue leakage;
•implementation of procedures and technical desicions for identifying, preventing and detecting of revenue losses;
•responsibility for KPI:revenue chain coverage, losses as % of revenue
•training of local personnel;
•reporting to HQ centralized FMRA-function;
 
Most Recent Employer: ArmenTel, JSC
Job Title: fraud and revenue assurance manager
Start Month/Year: 03/2006
End Month/Year: 12/2006
City: Yerevan
Country: Armenia
Description: •developing of FMRA Department in the largest fix&mobile telecom in Armenia(subsidiary of Vimpelcom, Russia);
•analysis of situation, identification of problems, leading to fraudulent activities and revenue leakage;
•implementation of procedures and technical desicions for identifying, preventing and detecting of revenue losses;
•responsibility for KPI:revenue chain coverage, losses as % of revenue
•training of local personnel;
•reporting to HQ centralized FMRA-function;
 
Most Recent Employer: Vimpelcom ("Beeline" (tm))
Job Title: head of backoffice
Start Month/Year: 03/2003
End Month/Year: 03/2006
City: Rostov-on-Don
Country: Russia
Description: •expert-level customer service;
•examination of customers' claims;
•incident-management;
•proactive anti-churn activities
 
Most Recent Employer: Vimpelcom ("Beeline" (tm))
Job Title: senior specialist
Start Month/Year: 11/2001
End Month/Year: 03/2003
City: Rostov-on-Don
Country: Russia
Description: examination of customers' claims

Background and Experience
 
Education Level: Master's Degree
School Name: Rostov State University
Major: chemistry science
City: Rostov-on-Don
Country: Russia
Graduation Date: 07/07/2003
Description: Not Specified

Languages
Language Level
 
English Intermediate

Job Preferences
Job Category: Other
Job Type: Any
Job Status: Start in 3 month
Desired Salary: $0 Unspecified
Desired Location: Not Specified
Willing to Relocate: Yes

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