| Preview 3g Resume |
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| Resume Title: |
Sara Davis |
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| Contact Information |
| You not able to see this information! |
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| Work Experience |
| Experience level: |
2-5 years |
| Profile/Cover Letter: |
Not Specified |
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| Most Recent Employer: |
Sprint |
| Job Title: |
Network Ops Tech I |
| Start Month/Year: |
12/2006 |
| End Month/Year: |
Current |
| City: |
Overland Park |
| Country: |
USA |
| Description: |
• Cross train International and toll free/VPN translations. Routing NPA-NXXs to trunk groups via POTS. New Nxx list, Routing Plan, Telco Nxx moves, Nxx errors in groups via Activation/Approval in RMS for both POTS errors and TRUNKING errors.
• Voice and data telecommunications product knowledge. Routing in the DMS 250 and DMS 300 switches.
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| Most Recent Employer: |
Sprint |
| Job Title: |
Cable Order Mgr Rep/Lead |
| Start Month/Year: |
01/2005 |
| End Month/Year: |
12/2006 |
| City: |
kansas city |
| Country: |
USA |
| Description: |
• Investigate technician reported issues, system and order errors. Determine necessary remedial action, and monitor for accurate and timely completion.
• Partner with cable technicians and PAC team members to port telephone numbers, troubleshoot order issues, ensuring service is installed in a timely manner.
• Effective partnership with colleagues, technicians and PAC teams to meet or exceed service level agreement.
• Selected by current supervisor for additional projects. Consistently provide SME support to teammates to facilitate timely resolution of escalated issues.
• Proficient tester on the DO905 project for new versions of SPMP for the Verizon market.
• Chosen by system members to run new test load versison of RPM for all markets.
• Analyze issues, determine point of origin and restore service. Acts decisively to promote maximum customer satisfaction of end-user.
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| Background and Experience |
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| Education Level: |
Bachelor's Degree |
| School Name: |
Central Missouri State University |
| Major: |
General Recreation |
| City: |
Warrensburg |
| Country: |
USA |
| Graduation Date: |
01/05/2003 |
| Description: |
Not Specified |
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| Education Level: |
Bachelor's Degree |
| School Name: |
Central Missouri State University |
| Major: |
General Recreation |
| City: |
Warrensburg |
| Country: |
USA |
| Graduation Date: |
01/05/2003 |
| Description: |
Not Specified |
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| Languages |
| Language |
Level |
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| English |
Fluent |
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| Job Preferences |
| Job Category: |
Other |
| Job Type: |
Full-Time Employee |
| Job Status: |
Flexible |
| Desired Salary: |
$20 per hour |
| Desired Location: |
AZ, TX, and IL |
| Willing to Relocate: |
Yes |
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