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| VoIP System Engineer |
| Posted - 31/10/2008 |
| Company |
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| Job Type |
Contract |
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| Salary |
$60 per hour |
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| Location |
Dallas, USA |
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| Requirements |
| Education |
Any |
| Work Experience |
Any |
| Job Reference |
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| Details |
Job Description:
Candidate will work with customer teams performing analysis on root cause of order fall out and creating efficient methods for handling manual assistance required for completing CVoIP orders to customers in a timely fashion. Candidate will help to write requirements for fixes to the root causes of fallout.
Skill Sets / Qualifications
- Background in CVoIP
- Knowledge and expertise in the fulfillment process – including the process for handling requests for manual assistance
- Knowledge in provisioning of CVoIP from order through to activation
- Experience in a carrier environment – and experience with triple play services and carrier metric requirements
- Ability to work with customers at all levels
- Ability to re-engineer processes
Travel: Travel approximately 50% of the time to Dallas, Texas and Mesa, Arizona
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