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| Billing Specialist |
| Posted - 12/12/2007 |
| Company |
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| Job Type |
Contract |
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| Salary |
N/A |
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| Location |
Kabul, Afghanistan |
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| Requirements |
| Education |
Any |
| Work Experience |
5-10 years |
| Job Reference |
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| Details |
An Individual who is responsible for managing all technical aspects of pre- and post paid billing for a GSM Operator in an emerging market. The candidate must have hands-on experience in LHS billing system and rating implementation.
Prepare monthly invoices postpaid customers.
Generate reports such as carrier statements
International Roaming reconciliation reports, TAP 3 files and IR fraud alert reports.
Handling queries/complaints from pre-/post-paid customers.
Managing CDR transfers in a timely fashion.
Participate in the implementation of remaining project deliverables such as HLR and CDR Interface integration. TAP File developments
Manage rating and billing including system monitoring, report generation and Fraud Analysis.
Responsible to set-up and manage user access rights and overall security of the CC&B System.
Provide system training for user groups, mainly customer care and Customer Services staff.
Liaise with the TP (Technology partners for LHS) based in Dubai
Manages the billing platform including dimensioning user access right and accounts.
Preparation of a number of ad hoc reports and information requests to management and Customer Care.
Batch loading of Scratch Cards, IMSI’s, MSISDNs on to the Billing Platform.
Other tasks as assigned by the Billing Director.
Prepare weekly/monthly reports to the Billing Manager/Director CS, CC, Billing, Interconnect, and IR & FI.
To ensure that all post paid bills for all services are delivered on a timely basis.
To prepare reporting of aged debts for management review.
Production of statistical MIS reports for management review.
REQUIREMENTS:
A positive attitude & a strong degree or a Master of Science in a numerate subject above.
Knowledge of billing System of LHS is a must.
Master of Science in engineering 3-5 years billing, mediation and service activation systems
An ability to architect complex solutions utilizing modern software technologies applied to GSM.
Strong OO experience. C/C++, Corba, Java, HTML, SQL transaction platforms experience Systems level knowledge (Unix, MS-Windows, Linux)
Integrity, good work ethics, verbal and communicative, Analytical and problem-solver.
Strong customer services orientation and interpersonal skills.
Must be able to work to tight time scales.
Prior experience of supervising a post paid billing environment is desirable.
At least 5 years experience in billing operations in a high volume environment.
Credit control experience is desirable.
Siemens/Nokia experience
Knowledge of Billing reconciliation, mediation and rate plans.
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