Bling Wirless/ Bozeman, Montana (406-587-5257)
Sales Manager February 2010 Present
Hired as a Sales Associate with responsibility to sell all Verizon products in addition to Dish Network, DIRECTV, Global Star and Spot Messenger Systems.
Accumulated extensive knowledge on smartphones, tablets and broadband devices coupled with their interaction on 3G CDMA and 4GLTE networks. Background in the nuanced differences between iOS, Android, Windows7 and Blackberry, as well as a working knowledge of IMAP, POP3 and SMTP email settings. I use Google products daily in addition to Microsoft Word and Excel.
Familiar with smartphone processor specifications, onboard vs. external memory, RAM, Super AMOLED Plus vs. qHD vs. Super LCD ppi standards.
My ability to meet local business decision makers and earn their trust has allowed me to far surpass my counterparts in sales. Trust is earned by analyzing an account and writing a report describing how money can be saved on a monthly basis.
Promoted to Sales Floor Manager in newly opened store July 2011. Mainstreamed the sale process and developed selling strategies to enable associates to increase their productivity. Introduced sales goals with spiffs for top performers and created in-house competitions. Enhanced the office network allowing fast, accurate transmission of data example, connected all computers and employee devices to Dropbox.
Capable of finding solutions quickly using technology and able to filter through excessive amounts of information and present it in a clear format.
Effective selling ability because I listen to my customers and I know my products. Genuine excitement about the wireless industry leads to higher sales.
Carnevino/ Palazzo, Las Vegas, Nevada (646-572-6350)
Back-Waiter February 2008 May 2009
Hired with the opening staff as a back-waiter tasked with supporting a lead server at Mario Batalis first Italian steakhouse in the Palazzo Hotel. Duties included memorizing and up-selling the daily specials, main menu, desert menu, bar menu and wine-list, as well as intricate steps-of-service for setting tables, clearing courses, food-running, wine service, and steak carving.
Received extra training as a member of the opening staff because of the one-on-one interactions with the Executive chef and Master Sommelier.
Attended classes on wine, beer, tea, coffee and the dry-ageing process of the in-house beef program.
Asia Nightlife & Dining/ Planet Hollywood, Las Vegas, Nevada
Fine Dining Server, VIP Bottle Service Manager April 2007 February 2008.
Employed as a server at an Asian themed restaurant and nightclub with-in the Planet Hollywood casino. Fine-dining service standards in an intimate 10-table private room.
Supervised the VIP Bottle Service of the private tables and exclusive rooms. $1,000 minimum checks.
Managed 6-10 cocktail waitresses and 3-5 VIP hosts.
Ability to meet groups who are buying single-drinks and sell them on the experience of bottle service and the cost savings of a private table.
Challenged by dealing with a clientele who invariably over-consumed and management who encouraged over-pouring.
Valley River Inn/ Eugene, Oregon (541-743-1000)
Banquet Bartender, Banquet Server June 2005 December 2006.
McKenzie River Catering/ Eugene, Oregon
Wedding Bartender, Server Summer 2003 & 2004.
Camas Landscaping/ Eugene, Oregon
Supervisor, Driver, Labor September 2001 September 2002
University of Oregon Eugene, Oregon.
B.S. Journalism, Magazine Editorial. 2006
Editorial, Advertising, Marketing, Branding and PR.
Premium Pour Bartender School Eugene, Oregon. 2003
Bozeman Senior High, Bozeman Montana. 2000
Reference
To whom it may concern,
My name is Ben Rainey and I have been the general manager of Bling Wireless in Bozeman, Montana for the past five years. I am writing this letter on behalf of my Sales Manager Forrest McKai. Forrest has been an asset to my company since 2009 when he was hired as a sales associate. He walked into my store to apply as most young college graduates do overconfident and overzealous to fill a position he knew little about regarding the technical nature of the wireless industry. I have watched Forrest develop from an entry level salesman who simply showed up for his shift, to become the attentive and aware sales manager whom I trust with my business and employees. During the past two years he has harnessed the technical tools and mastered the customer service required in an industry that can overwhelm those who are not yet ready. He is a determined and punctual worker who will do whatever it takes to get the job done. He has performed the opening and closing shifts at Bling Wireless for the past two years and it was a relief to find an employee who I could rely on while unsupervised. There are not enough young people entering the job market that are capable of what he has done for my company. His exemplary work ethic and positive attitude are traits I will base my future hiring on in the hopes of duplicating his productivity and his next company will be lucky to have him.
To write this letter both uplifts and saddens me. On one hand, I am excited to see him move towards his career goals of bigger and better opportunities which I know he is more than capable of achieving. On the other hand, I am distraught to see a seasoned team manager leave my company. As you know, good help is very hard to find, and with Forrest McKai you will receive it in spades. Please feel free to call upon me with any further questions or concerns, as I will happily make myself available at any time for this determined young man.
Ben Rainey
General Manager
Bling Wireless
(406) 587-5257
