DATE OF BIRTH 31st October, 1987
GENDER Male
NATIONALITY Ghanaian
MARITAL STATUS Single
LANGUAGES SPOKEN English (Excellent), French (Fairly Good), Fante, Twi
PROFILE
High sense of innovation and initiative with a hardworking and enthusiastic attitude towards work. A team player with an excellent interpersonal skills and ability to associate with people from diverse backgrounds. Readily willing to live and work anywhere.
OBJECTIVE
To work with a career oriented organization to get maximum experience and to develop my skills through constant challenges in a competitive environment.
WORK EXPERIENCE
Customer Support Engineer/ Graduate Trainee
GPRS/ MPBN Support
Ericsson AB Ghana Branch
September 1, 2011 to date
RESPONSIBILITY
24Hr Trouble Ticketing, change management and problem resolution at Level 2 and Level 3. Network and IT applications trouble handling and resolution.
NATIONAL SERVICE EXPERIENCE
1. ACCESS AND DATACOMM NETWORK ENGINEER,
HUAWEI TECHNOLOGIES (GH) S.A. LTD
August 2010 July 2011
PROJECTS
1. VODAFONE GHANA FTTX PROJECT (Based on the Huawei GPON solution)
i. Vodafone Ghana 3G Backhaul Solution. (FTTM)
ii. Vodafone Ghana Fixed Network Transformation Project (FNT)
FTTC, FTTH, FTTB
RESPONSIBILITY
Responsible for the hardware installation and software commissioning of Optical Access Network products in the network infrastructure.
Provide support and troubleshoot for Operators network infrastructure.
Network Management using the U2000 server
INTERNSHIP
1. Internship with Vodafone Ghana, Takoradi Exchange
June August, 2009
As an intern at Vodafone Ghana, I had the opportunity to acquire relevant skills and experience in the field of telecommunication. These skills were learnt through a two week rotational programme which took me through all the various departments of the company.
EDUCATION AND TRAINING
September, 2011 to date
Ericsson Skills Acquisition Programe (ESAP)
Ericsson Certified IP Networking Associate (ECA-IPN) (Certified)
Ericsson Certified IP Essentials (Certified)
August,2006 June,2010
Kwame Nkrumah University of Science and Technology, Kumasi, Ghana
BSc. Telecommunication Engineering (Second class honours upper division)
PERSONAL SKILLS AND EXPERIENCE
A very strong TCP/IP and IP Routing Protocols Knowledge Base
Configuration of Cisco Routers and Switches and Cisco Proprietary IP Protocols
Solving Engineering Problems using MATLab
Computer Networking
Computer Hardware
Microsoft Office Suite
COMMUNICATION AND INTERPERSONAL SKILLS
Willingness to work with colleagues at all levels of organisation
Quick learner and adhere to instructions
Self disciplined and willing to work at all time
Ability to inspire and motivate team members to achieve targeted goals
INTEREST
Enthusiastic about electronic devices and circuitry
Reading
Music
Sports
REFREES
Mr. J J Kponyo
Faculty of Electrical/Electronics and Computer Engineering
KNUST
Tel +233208227980
Email jjkponyo@yahoo.com
Mr. Richard Sefah
Access/Datacom Network Engineer
Huawei Technologies (GH) S.A. Ltd
Email richard.bosompem@huawei.com
Cell +233206429810
Employer:
ERICSSON AB
Job Title:
CUSTOMER SUPPORT ENGINEER
Start Month/Year:
09/2011
End Month/Year:
Current
City:
ACCRA
Country:
Ghana
Description:
24Hr Trouble Ticketing, change management and problem resolution at Level 2 and Level 3. Network and IT applications trouble handling and resolution
Employer:
HUAWEI TECHNOLOGIES S.A. LTD
Job Title:
ACCESS/ DATACOMM NETWORK ENGINEER
Start Month/Year:
08/2010
End Month/Year:
07/2011
City:
ACCRA
Country:
Ghana
Description:
• Responsible for the hardware installation and software commissioning of Optical Access Network products in the network infrastructure.
• Provide support and troubleshoot for Operator’s network infrastructure.
• Network Management using the U2000 server
Employer:
VODAFONE GHANA
Job Title:
INTERN
Start Month/Year:
06/2009
End Month/Year:
08/2009
City:
TAKORADI
Country:
Ghana
Description:
As an intern at Vodafone Ghana, I had the opportunity to acquire relevant skills and experience in the field of telecommunication. These skills were learnt through a two – week rotational programme which took me through all the various departments of the company.
Education Level:
Vendor Technology Trainings
School Name:
ERICSSON ACADEMY
Major:
PS CORE, TCP/IP, Mobile-PBN
City:
ACCRA
Country:
Ghana
Graduation Date:
31/08/2012
Description:
Competence development in the TCP/IP, PS CORE and Mobile-PBN domain.
Education Level:
Certificate
School Name:
ERICSSON CERTIFICATION PROGRAMME
Major:
ECA-IPN IP NETWORKING ASSOCIATE
City:
ACCRA
Country:
Ghana
Graduation Date:
30/11/2011
Description:
Certification programme for TCP/IP and IP Routing protocols
Education Level:
Certificate
School Name:
ERICSSON CERTIFICATION PROGRAMME
Major:
IP ESSENTIALS
City:
ACCRA
Country:
Ghana
Graduation Date:
30/11/2011
Description:
Not Specified
Education Level:
Bachelor's Degree
School Name:
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Major:
TELECOMMUNICATION ENGINEERING
City:
KUMASI
Country:
Ghana
Graduation Date:
25/06/2010
Description:
A four year Bachelor's Degree in Telecommunication Engineering
