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Education
DeVry Institute of Technology
BS, Telecommunications Management 1997 Pomona, CA
HumRRo Technical Education Center, Washington DC Fiber Optics Certificate, Computer Electronics Certificate 1986
Nokia 3G Certified
Summary
U.S. Citizen. I am an experienced Telecommunications Manager/Senior Technician, 22 years of experience in installing, troubleshooting, maintaining and supervision telecommunication equipment and personnel.
Experience
Nokia RAN CARE ENGINEER
Bogota, Colombia
September 1, 2011 to December 31, 2011
I worked in the NSN office as a care engineer, my duties were to take cases from the customer and solve the issues they were having with the site. Using KPIs to solve issues with HSDPA accessibility, retainability, and low voice accessibility. I helped with the SW upgrade, unit replacement, commissioning, integration, license support an over all trouble shooting of any problems on the site.
Nokia RNC Engineer
Mexico City, Mexico
May 4, 2011 to August 4, 2011
I worked with TELCEL on three different projects. The first project was license replacement for broken equipment using license manager for pulling license an pushing license. The second was the reconfiguration of the RNC and NodeB to accept Dual IUB, this included creating static routes in the RNC (NPGEP Cards) an reconfiguration of the NodeB. The Third was configuration of the NodeB for Dual carrier operation.
Nokia RNC/CARE ENGINEER
CAIRO, EGYPT
OCTOBER 17, 2010 to JANUARY 17, 2011
Worked with NSN and Mobinil in their care department using Resolve trouble ticket software to resolve problems on there networks. Performed card upgrades on RU10 an RU20. Performed RU10 to RU20, RU20 MP2 PP2.03 software upgrade an HMS upgrade. Performed OMS upgrade from 5.24 to 5.26 software version. Performed ATM to IP IuPS conversion.
Nokia RNC UTRAN Engineer
Dallas, Texas
March 2, 2010 to June 2, 2010
Worked with Nokia on the T-Mobile network to upgrade their RNC 450's to RU10.
This was done in three phases. Phase 1, configure NPGEP, ICSU cards for the User plane, Control plane and VLANS to T-Mobiles MAD Router in preparation to use an all IP backbone. Phase 2, remove ATM interface for IuPS links an configure to IP interface. Phase 3, remove ATM interface on the IuR's an configure them to IP interface.
Nokia RNC Engineer/Performance and Optimization
Comcel, Bogota, Columbia
October 8, 2009 to December 10,2009
Worked with Comcel Engineers to re-home NodeB's on there RNC 450 RAS06 to new IF and VP for RNC's new configurations. These configurations are hybrids consisting of adding more E1's for capacity and adding an Ethernet interface to the NodeB and RNC to enhance the through put of HSDPA. I am also troubling shooting DCN's, Iub, NIS1P, SETS. Making sure that licensing is up to date.
Nokia UTRAN Engineer
Magticom, Republic of Georgia
January 2, 2009 to June 30, 2009
Worked with Magticom Radio Engineers to manage NSN HSDPA, UTRAN, call tracing, commissioning and integration of the Node B on their RNC 450 RAS06. Worked updating licensing on NodeB and RNC and pushing plans to the Network using CM and License Manager. Changed parameters on NodeB and RNC for best HSDPA performance, Recommend best O&M maintenance practice on daily, weekly and monthly bases. Teach and train their NOC and Switch Engineers how to use Nemu, NetAct and MML commands to trouble shoot NodeB, RNC and Signaling problems.
Nokia O&M RAN Support Engineer
T-Mobile Chicago
July 28, 2008 to September 16, 2008
Hired by T-Mobile to teach and train their NOC and Switch Engineers how to use NetAct RNC 450 RAS06 on day to day operations, including UTRAN, call tracing, commissioning and integration of the Node B. Teach their personal how to troubleshoot faulty equipment, bad transmission lines. Support the Customer O&M in predefined O&M activities
Support to Share and Develop the Customer O&M Team into the Practical Competence Transfer in order to
Support to customer O&M Team in the adoption of best O&M practices via workshops and hands-on training. Checking existing O&M routine documentation and work instructions
Proposing changes to existing O&M routine documents based on verified good practices for Nokia-Siemens Systems
Proposing new O&M routine documents if some key O&M routines are found to be missing. Small team level workshops on specific O&M routines
Observation of customers O&M personnel when performing O&M procedures
Nokia O&M RAN Support Engineer
Quintavia, Santigo, Chile.
January 20,2008 to June 11, 2008
Working with Claro in Santiago, Chile to train there NOC in 3G wireless competence RNC 450 RAS06.The main focus for the operations support service for Claro in Chile is the following
Support for Network Operations Development
Support the Customer O&M Team to Monitor the Network Performance
Support the Customer O&M in the Day by Day activities in the 3G RAN Network (RNC + Node B) in the Common Maintenance Routines
Support the Customer O&M in predefined O&M activities
Support to Share and Develop the Customer O&M Team into the Practical Competence Transfer in order to
Support to Ccustomer O&M Team in the adoption of best O&M practices via workshops and hands-on training
O&M Routine Mentoring covers
Small team level workshops on specific O&M routines
Observation of customers O&M personnel when performing O&M procedures
Answering questions and giving guidance regarding O&M routines
O&M routine documentation development covers
Checking existing O&M routine documentation and work instructions
Proposing changes to existing O&M routine documents based on verified good practices for Nokia-Siemens Systems
Proposing new O&M routine documents if some key O&M routines are found to be missing
NOKIA RNC ENGINEER
Baran/BCC Solutions
August to October 2007
Worked with TelMex/Clairo on their 3G project in Santiago, Chile to install 3 Nokia RNCs and 300 node Bs. My responsibility was to build the Node Bs into the RNC and the ATM COCO to the ET ports. Did traffic monitoring troubleshoot communication lines between the RNC and the Node B. Assisted in bring sites on air and running daily reports on the conditions of the Node B.
Field Engineer/Field Manager
Nokia Siemens Networks
January 2003 to May 2007
Recently work on Houston T-Mobile 3G project project, reviewed surveys for RF compliances for the spectrum that is available. Coordinated with T-Mobile on placement of equipment and accessorysI.E. RF cabling, splitters, duplexers, Attenuators, antennas, SA agreements, wrote documentation on the proper way to do surveys for the RF engineers. Presented RF plans according to T-Mobile specifications. Field Engineer in the western region of the U.S. which included 7 states concerning 2G and 3G wireless systems, coordinated with contractor to survey, install, swap and upgrade Nokiss BTS 2G systems. I Preformed quality control with reporting for Nokias quality control program. I worked in the development of Nokias BOQ, GMIR equipment software base ordering and tracking tools. I participated in writing technical documents for Nokias 3G Flexi base station installation. Supervised survey teams for the future installation of Nokias 3G Flexi base station. I have installed and commissioned multiple Flexis for Cingular and T-Mobile for there test sites.
Implantation Manager
Flextronics Network services
January 2001 to September 2003
Advised teams on installation, commissioning, Integration
Building teams of field service technicians
Working with project managers and administrative staff to coordinate resources in order successfully meet the global demands and deadlines of our customers
Furnishing required reports completely and within the prescribed time frames
Tracking and reporting overall project status to various departments/ individuals
Managing material flow and assets as required
Install Nokia BTS and IBBU 3G system
Install Nokia Empower and Nuss Power cabinet
Commission Nokia BTS
Commission Nokia Empower and IBBU
Commission LMU
Integrated Nokia 3G with switch in Dallas Texas
Cosite Nokia system with Lucent CDMA wireless system
Switch Engineer
Ocen Communications
June 1999 to December 2000
Third level support for Cisco Summa 4 VCO switch
Build SS7 scripts for Summa testing and turn-ups and perform trouble-shooting on the SS7 messaging over the A links
Work with DS1 and DS3 installation, testing and troubleshooting
Maintain placement of equipment and circuits
Work with Claret Voice over IP equipment interface using ISDN protocol
Supervise technicians in their daily duties
Communication & PC Specialist
California Portland Cement Company
June 1997 to June 1999
Maintained six NEC PBX, four Active-voice Voicemail systems, at the corporate MDF location and their satellite offices.
Coordinating all circuit orders, repairs and MACs with GTE, Pacific Bell, Sprint, US West and AT&T for all of corporate locations. I Managed Windows NT and Exchange servers.
Troubleshoot all network outages using appropriate test equipment.
Upgraded software and hardware on all PCs. Also responsible for up kept the voicemail systems at all corporate sites operational. On call for all emergencies.
Telecommunications Intern
MedSep Corporation
January 1995 to June 1997
Installing and maintaining all cabling, routers, hubs, bridges, gateways, DTUs, telephone switches, phone mail systems and internet
Troubleshoot connectivity issues for MedSeps California offices and its satellites
Performing software and hardware upgrades on windows 95 and Lotus Notes, as well as troubleshooting
Senior Project Team Member
MedSep Corporation
Performing traffic analysis on two Rolm 9751 switches
Consolidating two Rolm 9751 switches together and installing two T1 circuits for more bandwidth
Connecting the companys satellite office with a T1, 23 channels for voice and one 64 kb channel data circuit utilizing the base unit Rolm 9751
Foreman Aero Tech
June 1992 to April 1994
Installing CAT 5 Cabling System in remote office locations
Responsible for implementing and testing cabling systems, personnel, and company van
Field Supervisor
Henkels and McCoy
April 1987 to April 1992
Responsible for all fiber optic job-site installation and trouble shooting
Training and managing personnel, quality control, job performance reports, weekly project status reports
Special Tools
Sunset T10 Frame Relay Traffic Analysis
Fireberd 6000A Cisco Summa VCO SS7
T-berd 224 T1
Inet Protocol Analyzer UTP, STP
OTDR, Light meters Coax, Twinax
Fiber Splicer NEC
Cable Scanners Fiber Optic Cable
Ethernet Training Rolm/ Siemans
Token Ring MDF, IDF
Luis Osorio, NSN Site Engineering/ Product Development
E-Mail Luis.osorio@NSN.com
(C) 214-704-8391
Anton Conley, NSN Site Engineering/ Product Development
(C) 214- 679-2543
EMail Anton.conley@NSN.com
James Thompson
UMTS Operations Support Engineer
Nokia-Siemens Network(External) / Personal Proyecto - Buenos Aires
jt_nsn@yahoo.com
Cell (214) 556-6746
Buenos Aires Cell 1 Outside 00-(54)-9-11-3027-7562 ((Local 11-3027-7562))
Buenos Aires Cell 2 Outside 00-(54)-9-11-3299 0415 ((Local 11-3299-0415))
Skypejames.i.thompson.jr
Installed expansion cabinet and commissioned and integrated
HSDPA optimization from 3.4 MZ to 14 MZ
Integrated MGW to RNC using ATM Protocol
Train NOC personnel steps of trouble shooting
Built O&M hand book for NOC personal for reference
Software up grades
Licensing upgrades
