Seeking a challenging and competitive career opportunity in the field of Communication and Electronics Engineering to build an extensive work experience in mobile and network communications.
7th El-Sheikh Ali Mahmoud St.,El Mahkama Square, Heliopolis, Cairo, Egypt.
Job Role
- Handling WAN connections between HQ and remote sites ( 26 airport ) .
- handling network projects.
- Ensuring network performance and availability .
- Monitoring and troubleshooting SGS network .
- Documenting any change made to the network .
Projects
- Desgining and implementing North terminal Jeddah airport network to connect back offices with HQ , and installation for time attendance machines at North Terminal.
- Drawing the existing network using cisco packet tracer for the main stations .
- Redesgin for the network and implemention for the new desgin which is more redandant and scalable.
- Connecting remote sites with HQ through wireless ( microwave).
Date 0106 2010 01062011.
Company Etisalat Data solutions .
Departement Field services .
Title Maintenance engineer.
Job Role
Second line maintenance , troubleshooting physical layer 1 & 2 & 3 .
Troubleshooting DSLAMS at Central office.
Troubleshooting Enterprise customer connections such as
VPN and internet connections .
Troubleshooting ADSL customers connections.
Wan services Frame- Relay , ATM , ADSL .
Handling daily customer problems/requests.
Running second level troubleshooting steps.
Handling escalations from first line support team.
Date From 18122009 To 18042010
Company Golden-first company for video conferencing and IT solutions.
( tandberg and cisco ) partners. Jeddah ,ksa. Position Network Engineer.
Job Role
Tandberg solution articture for customers who needs to install video
Conference units at there side.
Supervision on company projects in installing cables, accesspoints ,
Network nodes at customer side.
Projects
- Installing video conference system in king abd al aziz university in meeting rooms ( 55), ( 2-066 , 2-005) . tandberg Edge 95 MXP.
- (4 )offices and ( 4 )class rooms and a ballroom in tayef women university. tandberg Edge 95 MXP.
Date From 1122008 To 15122009
Company Intercontinental & staybridge suites Citystars Hotels.
IT Department
Cairo, Egypt
Position IT Coordinator.
Working in holiday inn citystars from 22092009 to 1122009.
Job role Serving the network for IHG hotels in citystars cairo - Intercontinental.
- Holidayinn .
- Staybridge.
IT support solving all staff & guest issues with our network.
Following the system and keep it up and running.
Projects
Access points
- Installing, upgrading, configuring and troubleshooting CISCO Aironet (1100) and (1300) series wireless access point.
TV over IP
- Upgrading hotel TV system by installing interactive Power TV (VDA) to all hotel rooms in 40 days.
- Connecting VDA setup box to Phillips HD LCD, configuring the HD LCD and apply board address to the setup box to connect and troubleshoot from the VDA server
SPECIAL SKILLS
Excellent Computer skills with extensive knowledge of Office. applications such as Microsoft Word, Excel and Powerpoint.
Video decoding accelerator ( VDA) IP TV system .
(Amino) IP TV system.
Call Manager, packet tracer 5, CISA, Opera, Micros machines, network printers, configuring switches, routers and IP phones (Cisco 7905,7940,7960,7970,7975,7985 series).
CISA hand-held for intializing hotel rooms locks.
Cisa card programmer to create card keys.
(TOA) sound system.
Tandberg edge 95 MXP, 3000 MXP, 1700 , E20 .
Dslams IP huawei Dslam 5600 , Huawei ATM Dslam 56100 , Stinger Dslam , Max Dslam , Isam , Alcatel Dslam , Paradyne Dslam , ZTE Dslam .
G -Modems SHDSL , G.703 , telandus , paradyne , selta , athera .
Etisalat Adsl modem.
ISP Softwares
CRM office , HP trouble ticket
OMS ,NTS, ISP web .
PRTG , Cisco network assistant .
Sonic wall firewall.
EDUCATION
Bachelor Degree in Electronics and Communication Engineering from the Arab Academy for Science and Technology and Maritime Transport July 2007.
Final Project Bluetooth jammer (Grade B)
Elective Courses
Mobile communication (GSM), CDMA2000, VSLI (Testing &Fabricating), Engineering Economy, international business.
Certificate of achievement and outstanding performance from Intercontinental Hotels Group (IHG).
IP DSLAM system overview. (Huawei university certificate).
DSLAM Smart AX MA5600 series trouble shooting.( Huawei university certificate).
Cisco certified Network Proffesional certificate.
Appretiation letter from Saudi ground services . ( SGS ).
PERSONAL DATA
Date of Birth 01 January 1984
Nationality Egyptian
Marital Status Married
Military Status Finished
Religion Islam
Driving License Valid Egyptian Driving License
I am an adventurous person, a good starter, easily motivated, patient, hardworking, efficient, and very enthusiastic and cooperative in any activities that call for job and universal improvement and upliftment.
All information mentioned above are certified true and correct to the best of my knowledge.
ENG.Haitham El Shahed.
Employer:
Saudi Ground Services
Job Title:
Supervisor NOC Engineer
Start Month/Year:
06/2011
End Month/Year:
Current
City:
jeddah
Country:
Saudi Arabia
Description:
Handling WAN connections between HQ and remote sites ( 26 airport ) .
- handling network projects.
- Ensuring network performance and availability .
- Monitoring and troubleshooting SGS network .
- Documenting any change made to the network .
Employer:
Etisalat Data Solutions
Job Title:
Maintenance engineer
Start Month/Year:
06/2010
End Month/Year:
06/2011
City:
cairo
Country:
Egypt
Description:
Second line maintenance , troubleshooting physical layer 1 & 2 & 3 .
Troubleshooting DSLAMS at Central office.
Troubleshooting Enterprise customer connections such as :
VPN and internet connections .
Troubleshooting ADSL customers connections.
Wan services : Frame- Relay , ATM , ADSL .
Handling daily customer problems/requests.
Running second level troubleshooting steps.
Handling escalations from first line support team.
Employer:
Golden-First
Job Title:
Network Engineer
Start Month/Year:
12/2009
End Month/Year:
04/2010
City:
jeddah
Country:
Saudi Arabia
Description:
Tandberg solution articture for customers who needs to install video
Conference units at there side.
Supervision on company projects in installing cables, accesspoints ,
Network nodes at customer side.
Education Level:
Bachelor's Degree
School Name:
AAST
Major:
electronics&communications
City:
cairo
Country:
Egypt
Graduation Date:
03/02/2012
Description:
Bachelor Degree in Electronics and Communication Engineering from the Arab Academy for Science and Technology and Maritime Transport; July 2007
