Seeking a long-term responsible position in a growth oriented organization having professional
and challenging environment in the Telecom/ Networking field.
PROFESSIONAL EXPERIENCE
Planning & implementation of network topology for CDMA services (EVDO-1x, WAP, Brew, Voice Signaling).
Served as single point of contact for PAN India Circle teams for their OTAF/Device/RUIM related issues.
Knowledge of Network protocol(IS 95, IS 2000, IS 856)
Perform Device/RUIM Testing using QXDM,QPST,CAIT tools as per business requirement and timelines.
Interacting with Handset/RUIM Vendor for troubleshooting and escalating device/RUIM issues for Problem Fix.
Professional with 9+ years of extensive experience in Network Infrastructure Solutions, Layer 4-7 Services Solutions, Network Security, VAS applications Management & Instrumentation Solution, Application Solution, WAN/LAN Technologies, Communication channels.
Used problem-solving skills and detailed planning to manage new VAS Technologies.
Provided emergency support strictly following defined guidelines.
Accustomed to fast-packed environment that is changeable and dependent on critical timing.
Acquired strong management skills through wide exposure in challenging work culture.
Continual involvement in Official Presentations and client interactions, steadily developing my professional and communication skills.
Work Exposure & Experience
Organization Designation Duration
Sistema Shyam TeleServices Ltd. Lead Device Technology (IT-IN,VAS) Dec, 2008 Till Date
Reliance Info solutions Ltd. ( Retail Division ) Manager IT (Retail Operation) Dec 2006 Nov 2008
CMS Computers Ltd. Sr. Customer Support Engineer Nov 2004 Nov 2006
Bhaskar Multinet Pvt. Ltd. System Administrator Sep 2002 Oct 2004
AISECT Computer College, Jabalpur, M. P System Administrator Dec 2001Aug 2002
Educational Qualifications
Qualification University/School, Location Year of Passing/Grade (%)
EMBA National Institute of Management Indore (NIM) 2008
B.Tech (ET&CS) IPST, Mahatma Gandhi, Chitrakoot University, Satna, M.P. INDIA 2001 with 63%
(1) Reliance Infosolutions Ltd. ( Retail/Polymer Division ) at Indore. Since Dec 2006
Role Manager - IT ( Stores Operations )
a) Infrastructure Rollout, Security Implementation and Application Rollout.
Illustration
Retail Stores Installation and administration Of Windows 2003 server service pack 1 with Raid Configuration in IBM ( E Series SERVER 346 and E Series 226 )and Setting up an LAN/WAN with Firewall & Incoming VPN Server with the Domain Controller Policy and Database Server Installation and configuration and administration. Installation of terminal services clients in the clients for the emergency case of the failure of the domain controller. Defining policies to different level of the users like Accounts staffs, Administrative Staff etc.
Retail Store Application Rollout, Tibco installation, SAP installation, Patches Update, SPTC machine configuration, Retalix installation & configuration, Reliance promotion engine configuration, CRM configuration for Retail Store, Pocket Office installation on HHT, Shelf Edge Label Printing Through HHT configuration, Defining policies to different level of the users like Cashier, Supervisor, Commercial & Accounts, Store Manager and Administrative Staff etc.
Network Infrastructure and security implementation at Reliance Retail Distribution center and Collection Centers.
To maintain the uptime of Lease line connectivitys at different formats 95% and above. To maintain the VSAT connectivitys at stores & DC as per SLA.
To utilize the spares in optimize manner by routing the material not in use at one store to another store. Optimize the movement of vendor for cost cutting. To manage the movement of material from HO & SO to improve business process.
Training of team members of VSAT & lease line for better functioning & reduce time of fault if any.
SAP client installation and staff training for the MM, FICO and SD functional module.
WAP installation and configure the Hand Held Terminal in the Distribution Centre and Stores.
b) Manpower Management
Illustration
Managing a team of 12 Staff ( 6 on roll /6 Outsourced ) for both application and Infrastructure Rollout and its operation.
Managing the helpdesk for both application and infrastructure operations.
Environment
Windows 2003 Server ,Windows XP Professional,MAC,Linux/Unix,SQL Server 2000
Administrator Server, VNC 4.0, Lotus Notes .
Wireless Access Point Installation and configuration.
(2) CMS Computers Ltd., Indore, MP India Nov 2004 to Dec 2006
Reliance Infocomm Project
Role Sr. Customer Support Engineer
Illustration
Application (Simplify and Clarify) Rollout and implementation at dealer and distributor location.
Connect the Dealer and Distributor network through R-Connect.
Simplify / Clarify training given to the Dealer and Distributor locations.
Infrastructure and Application Rollout for Reliance Web-World, Web World Express.
System Administration for Reliance MCNs, Cluster office and Commercial Office.
MCN IT Setup including Lotus Mail connectivity, LAN and WAN configuration.
System Integration (Reliance Data Network E1 configuration, VLAN implementation, software installation and Dialup Networking) at Reliance Web world locations,
Network Printer & Plotter installation and third party vendor support,
Cisco Routers (805, 1751, 3631 and 3745) IOS up gradation and maintenance,
Small ISDN line data network setup for mail connectivity.
Video Conferencing installation over ISDN and RDN (Reliance Data Network) at MCN Locations,
Reliance Security Automation maintenance and fault Troubleshooting,
IBM authorized vendor support for PCs and Hardware,
(3)-Bhaskar Multinet Pvt. Ltd., INDORE, M. P. India Sep 2002 to Oct2004
Role System Administrator
Illustration
Installation and manage of Multimedia Softwares,
Troubleshooting of Minor & Major LAN Problems and PC Hardware related problems,
FTP and large Data Transferring,
Installation of HUBs and SWITCHES,
Installation of Proxy Servers,
To manage the Control room over supervision on eight assistant staff.
(4) AISECT Computer College, Jabalpur, M. P. Dec 2001 to Aug2002
Role System Administrator cum Faculty
Illustration
Installation and manage of Hardware and computer lab.
Troubleshooting of Minor LAN Problems and PC Hardware related Problems.
PERSONAL DETAILS
Full Name Sharad Mohan Bharadwaj
Fathers Name Mr. P.S. Bharadwaj
Date of Birth Oct 2, 1975
Marital Status Married
Nationality Indian.
Area of Interest Working with the emerging technologies related to IT field.
I solemnly proclaim that aforementioned records are authentic in best of my knowledge.
