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Lincoln Griffiths - Resume
Resume Keywords: MS Office Suite, Project management skills, SAP, SAS, Windows 2000, Oracle, UNIX/Linux, MySQL, SQL Server, INTEC Interconnect Version 6&7, INTEC Inter-mediatE, AMDOCS, C, C++, Visual FoxPro, PHP, HTML, Java, Unix Shell Scripting, SQL

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Employer: Columbus Communication Group
Job Title: Billing Supervisor/Data Analyst
Start Month/Year: 08/2006
End Month/Year: 06/2010
City: Not Specified
Country: Jamaica
Description: • Develop policies and procedures for wholesale and retail voice billing.
• Develop, implement and maintain in house Mediation and Billing Systems to process, filter and rate call records (Local, Regional and International).
• Develop systems and procedures that mitigate against revenue loss through fraud detection and identifying/closing revenue gaps (Local and Regional).
• Data analysis to identify inconsistencies on the voice network and make recommendations to switch engineers (Local and Regional).
• Manage and resolve invoice dispute between all voice carriers (local and international)
• Manage accounting and reconciliation process of all wholesale voice carrier accounts (averaging 40 – 50 million JMD per month).
• Identify and close gaps in business processes that results in revenue loss.
Employer: Cable & Wireless Jamaica
Job Title: Senior Billing Systems Engineer
Start Month/Year: 01/2000
End Month/Year: 08/2006
City: Not Specified
Country: Jamaica
Description: • Support and manage Mediation system and ensure that call records are received and processed.
• Create reports to reconcile data acceptance and losses.
• Create and modify C-style scripts to ensure that the appropriate calls are sent to the billing system.
• Support and manage Intec Billing System.
• Manage Billing & Mediation Systems to ensure 100% availability.
• Liaising with vendors to ensure issues are resolved in a timely manner.
• Implement patches and upgrades to Billing and Mediation applications.
• Liaise with vendors during upgrades to resolve issues identified in testing phase.
• Implement backup policy & schedule to ensure system and data protection.
• Administer Carrier Services UNIX Servers & Oracle 9i databases across the Caribbean.
 
Education Level: Master's Degree
School Name: University of the West Indies
Major: Management Information Systems
City: Not Specified
Country: Jamaica
Graduation Date: 11/11/2006
Description: Master of Science - Computer Based Management Information Systems
No submited languages
Job Category: !Technical Engineering Jobs in Telecoms Job
Job Type: Contract to Permanent Job
Job Status: Flexible
Desired Salary: $0 Unspecified
Desired Location: Not Specified
Willing to Relocate: Yes