Highly motivated and goal-oriented telecom professional with extensive experience of 5.5 years in NSS optimization, commissioning , integration, trouble shooting and technical support of GSM/CDMA Network.
Proven skills of working independently or as a team member to troubleshoot and optimize networks to enhance efficiency.
Extremely organized, with demonstrated leadership skills and ability to contribute to business growth with good pressure handling abilities and sound technical credentials.
WORK EXPERIENCE
HCL TECHNOLOGIES . LIMITED, Belgium August 2009 Onwards
Associate Consultant Network Operations BELGACOM
Responsibilities
Lead a team of Engineers to perform the following activities
KPI analysis and root cause finding for DIP in KPI.
Handling customer escalation.
Project implementation.
Technical representation.
Core Network issue trouble shooting in coordination with other
teams, vendors and operators.
Offshore team support (24*7)
Customer Complaint.
Operation & Maintenance of MSC (D900, DX200) , STP (HIS700) , HLRI (NT-HLR)
OSS (SCR, M2000), Tracer (Agilent) and Tapping equipment (ALIS).
Provide support by playing a major role in the development of innovative solutions and processes aimed at facilitating the design, integration, optimization, and ongoing system performance of wireless networks.
Optimize system performance based on reports and test data. Recommend parameter and system changes to meet system performance objectives.
Network planning and traffic analysis and make recommendations to meet ongoing capacity demands and to ensure the best quality of networks.
NOKIA SIEMENS NETWORK PVT. LIMITED, India December 2007 August 2009
Core Engineer
Responsibilities
Core Node Implementation/Commissioning and AT (MSC, STP, HLR,SCR)
Providing Customer /Emergency Support
Performing Hardware/Software Upgrades
Projects Undertaken
Successful Implementation/Commissioning and AT of 20 MSC /1HLR (SIEMENS D900) (Operators (INDIA) -- Vodafone, Idea, BSNL).
Successful Implementation/Commissioning of Nokia MSS , MGW (DX200) & HLRI (Vodafone India)
1st Implementation and testing of MNP functionality in VF network (India).
Software upgrade of SR11 to SR13 of SIMENS switches (BSNL India).
Capacity and Hardware expansion of Switches (BSNL, IDEA, Vodafone).
RELIANCE COMMUNICATION PVT .LIMITED, India June 2006 October 2007
Network Operation Engineer
Responsibilities
Operational and Maintenance of Switches (5ESS Lucent, AXE-10 Ericsson).
Performance measurement.
Customer complaint handling.
Capacity Monitoring and timely upgrade.
Maintaining CCR 98% and proposing improvement plans.
EDUCATION
BIJU PATNAIK TECHNICAL UNIVERSITY ORISSA, India June 2005
Bachelors of Engineering Electronics and Telecommunications
ACHIEVEMENTS
Received letter of Appreciation from the Customer Belgacom/HCL for excellent performance in achieving high Customer Satisfaction.
PERSONAL INFORMATION
Date of Birth 18.03.1983
Nationality Indian
Employer:
HCL Technologies
Job Title:
Associate Consultant Network Operations BELGACOM
Start Month/Year:
08/2009
End Month/Year:
Current
City:
Brussels
Country:
Belgium
Description:
Associate Consultant Network Operations BELGACOM
Responsibilities:
Lead a team of Engineers to perform the following activities:
KPI analysis and root cause finding for DIP in KPI.
Handling customer escalation.
Project implementation.
Technical representation.
Core Network issue trouble shooting in coordination with other
teams, vendors and operators.
Offshore team support (24*7)
Customer Complaint.
Operation & Maintenance of MSC (D900, DX200) , STP (HIS700) , HLRI (NT-HLR)
OSS (SCR, M2000), Tracer (Agilent) and Tapping equipment (ALIS).
Provide support by playing a major role in the development of innovative solutions and processes aimed at facilitating the design, integration, optimization, and ongoing system performance of wireless networks.
Optimize system performance based on reports and test data. Recommend parameter and system changes to meet system performance objectives.
Network planning and traffic analysis and make recommendations to meet ongoing capacity demands and to ensure the best quality of networks.
Employer:
Nokia Siemens Network
Job Title:
Core Engineer
Start Month/Year:
12/2007
End Month/Year:
07/2009
City:
Gurgaon
Country:
India
Description:
Core Engineer
Responsibilities:
Core Node Implementation/Commissioning and AT (MSC, STP, HLR,SCR)
Providing Customer /Emergency Support
Performing Hardware/Software Upgrades
Projects Undertaken:
Successful Implementation/Commissioning and AT of 20 MSC /1HLR (SIEMENS D900) (Operators (INDIA) -- Vodafone, Idea, BSNL).
Successful Implementation/Commissioning of Nokia MSS , MGW (DX200) & HLRI (Vodafone India)
1st Implementation and testing of MNP functionality in VF network (India).
Software upgrade of SR11 to SR13 of SIMENS switches (BSNL India).
Capacity and Hardware expansion of Switches (BSNL, IDEA, Vodafone).
Employer:
Reliance Communication
Job Title:
Network Engineer
Start Month/Year:
06/2006
End Month/Year:
10/2007
City:
New Delhi
Country:
India
Description:
Network Operation Engineer
Responsibilities:
Operational and Maintenance of Switches (5ESS Lucent, AXE-10 Ericsson).
Performance measurement.
Customer complaint handling.
Capacity Monitoring and timely upgrade.
Maintaining CCR 98% and proposing improvement plans.
