ALONSO A. SANTOS
Panama Rep of Panama
Contact me by email
alonsosantos24@hotmail.com
US ph 786 342 0651 Roaming
Skype alonsopty
CTO/COO, OPERATIONS MANAGEMENT
COUNTRY MANAGEMENT, KEY ACCOUNT MANAGEMENT
BUSINESS CONSULTANT, SENIOR PROJECT MAN
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ALONSO A. SANTOS
Panama Rep of Panama
Contact me by email
alonsosantos24@hotmail.com
US ph 786 342 0651 Roaming
Skype alonsopty
CTO/COO, OPERATIONS MANAGEMENT
COUNTRY MANAGEMENT, KEY ACCOUNT MANAGEMENT
BUSINESS CONSULTANT, SENIOR PROJECT MANAGER, CONSULTANT
PROGRAM MANAGEMENT
Specialist in Improving Profitability
Hands-on, results-oriented leader seeking challenging role with organization that values teamwork, timely communication, quality, and commitment to increasing operational efficiency and productivity. Offering the following unique qualifications
16 + years of experience in operations and project management for all components business development design and implementation of business plans
Directly responsible for P&L
Managed Central America and Caribbean Project Management Office Operation for Ericsson 8 Countries.
Manager PMO West Africa for Ericsson 25 countries.
Operation Management for all activities from the projects including designing, planning, Core, Vas, Radio and Transmission, VAS, GPRS, VoIP, as well as Operation and Maintenance.
Proven expertise with all phases of the project life cycle, including specifications development, cost/risk analysis, contractor management, procurement, scheduling, testing, resource management, market research, profitability planning and implementation and client satisfaction.
High level Board and director member management
Knowledge of quality management strategies including ISO9000 guidelines
Ability to identify and capitalize on individual team member strengths and talents
Adaptability and willingness to learn new skills and technologies
Total commitment to quality ability to solve problems with creativity
Ability to cultivate trust and respect through open communication and shared goals among various business units
Technical proficiency and skill at integrating technology to improve productivity and efficiency
Track record of meeting/exceeding client expectations and requirements
Business development for new product and services
Project Office Management and Operation
Demonstrated ability to quickly grasp new and complex concepts, analyze them and integrate them into successful business strategies and technology solutions
Ability to coordinate multiple projects effectively, maintaining focus on results
Fluency in both English and Spanish
BUSINESS OPERATIONS, PRODUCT MANAGEMENT, BUSINESS DEVELOPMENT, SALES, SITE ACQUISITION RISK ANALYSIS /MANAGEMENT PROJECT PLANNING STATUS REPORTING COMPANY OPERATION MANAGEMENT PROCUREMENT BUDGET PLANNING/MANAGEMENT QUALITY CONTROL STAFFING/TEAM LEADERSHIP PROCEDURE DEVELOPMENT CONTRACT MANAGEMENT CONTRACTOR SELECTION/MANAGEMENT COST CONTROL INVENTORY CONTROL HR MANAGEMENT IP RAM IMPLEMENTATION DEEP EXPERIENSCE WITH 2G, CDMA, WCDMA ,3G, LTE, EDGE, UMTS, HSDP A
PROJECTS
SENIOR IP RAN PROJECT CONSULTING MANAGEMENT NIGERIA 09/2011 ACTUAL
ERICSSON - MTN
VICE PRESIDENT OF BUSINESS DEVELOPMENT AND PROJECT MANAGEMENT Latin America Region, Caribbean Region 02/2010 09/2011
AXE - TELECOM
DIRECTOR OF PROJECT MANAGEMENT AND CONSULTING
04/2009 /02/2010
GLOBAL OPERATION
Latin America Region, West Africa region, West Europe Region
Royal Corporation Intl
OPERATIONS AND PROJECT DIRECTION CONSULTANT
HUAWEI Panama 06/2008/01/2009
Customer Claro Panama ( AMX Project)
Snr. PROJECT OPERATIONS MANAGEMENT MPBN GPRS and 3G
Ericsson AB Nicaragua 11/200707/2008
Customer Ericsson- AMX Project
SENIOR PROJ & OPERATION, MANAGER CIVIL WORKS
Nokia Panama 01/2007/-06/2007
Customer Telefonica Panama
CONSULTING PROJECT & OPERATION MANAGER
Ericsson Haiti 06/2006-08/2006
Customer Digicel Haiti
CONSULTING OPERATION AND PROJECT MANAGER
Ericsson Nigeria 11/2005-03/2006
Customer Nitel Nigeria
CONSULTING PROJECT MANAGER
Ericsson Ivory Coast 09/2005-11/2005
Customer Atlantic Telecom
CONSULTING OPERATION MANAGER
Ericsson Nigeria 02/2005-11/2005
Customer MTel Nigeria
CONSULTING PROJECT MANAGER
Ericsson Honduras 12/2003-09/2004
Customer Millicom
CALL CENTER FLOOR OPERATION MANAGER
Spherion Panama 04/2003-12/2003
Customer AT&T USA
BUSINESS OPERATION DEVELOPMENT MANAGER
Siemens Spain 05/2002-11/2002
Spain Canary Island
CONSULTING PROJECT MANAGER
Ericsson El Salvador 11/2001-05/2002
Customer Digicel
CONSULTING PROJECT MANAGER
Ericsson Panama 04/2000-11/2001
Customer Diveo Latin America
CONSULTING PROJECT MANAGER
Ericsson Panama 04/2000-11/2001
Customer BellSouth
CAREER PATH
PROJECT & OPERATION MANAGER Ericsson
Major Functions Planning and operations management for all phases of network infrastructure design, building and deployment projects, including testing, quality control, budget management, cost control, customer interface, procurement and human resources management key member of account management team compliance with established guidelines and policies
SALES , BUSINESS AND OPERATIONS MANAGER
Latin America Market
Consumer and Telecommunication Products Panasonic Latin America Major Functions Responsibility for operation and business development as well as channel distribution throughout Latin America, with US $12.3M in monthly sales product management, business development , procedure implementation and enhancement strategic marketing and business planning account management distributor training market research sales forecasting, P&L management and control.
EDUCATION
MASTERS DEGREE IN BUSINESS ADMINISTRATION
Rochville University USA 2005
BACHELORS DEGREE IN ELECTRONIC ENGINEERING AND PROJECT MANAGEMENT
Rochville University USA 2008
BACHELORS DEGREE IN ELECTROMECHANIC ENGINEERING
Universidad Tecnologica de Panama 1990
OTHER TRAINING
English as a Second Language and Translation
Advanced Training in Industrial Electricity, Electronics, Data Communication and Marine Communications
Network Design for Windows
Advanced Network System Design
Internet Network Integration
Intranet Designing
Internet Database Integration
MS Networks Design and Integration
Network Maintenance
Satellite Network Design and Implementation (Voice and Data)
Account Management
Customer Service
Business development Management
PROFESSIONAL DEVELOPMENT
SAP/R3 Introduction (2002)
Divided Contract Ownership (2002)
Project Management Certification PROPS (2002)
Project Risk Analysis (2002)
Resource Procurement in Projects (2002)
Uncertainty Management in Projects (2001)
Communication Management in Projects (2001)
Human Resource Management in Projects (2001)
Project Budget Management (2001)
Project Schedule Management (2001)
Performance Quality Management (2001)
Project Scope Management (2001)
Project Integration Management (2001)
PM4U Project Management Training (2001)
GSM/GPRS Mobile Networks (2001)
Mobile Technology TDMA/CDMA/GSM-3G (2001)
ISDN Services
Sales and Installation of DE E1 and T1(1998)
Sales and Telemarketing (1998)
PBX Key Systems and Switches Installation (1998)
Datacom Network Design/Maintenance (1995)
Corporate Account Management (1995)
Project Design, Planning and Presentation (1995)
HP Training the Trainer (1995)
Quality Control (1995)
Marketing Strategies and Corporate Consulting(1994)
Management Systems (1989)
3G Network Deployment (2008)
3G ( UMTS, Wi MAX) Network Planning (2008)
