CTO, network planning, roll-out, Maintenance, mobile network, contract management, vendor management, problem solving, customer relationship management, Ericsson, Nokia, Huawei, Alcatel
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Denis Kotlyarenko is a senior manager with 15 years of experience in telecommunication industry and wireless technology. His track covers managing positions at mobile operators and equipment vendors with focus in service delivery and network operations, Europe and Asia work experience, managing networks at country level.
Denis has more than 8 years of experience of maintaining large mobile networks and delivering services for national mobile operators (working at CxO level).
His skills and qualifications are
- Service Delivery management and deployment
- Telecom networks operation (including network / organization start-up)
- Crisis management / work during finance and headcount freeze
- People management and coaching, organization structure development
- Budget (CAPEX/OPEX, 8-digit USD) management
- Vendors, subcontractors, contracts management
- Working in multicultural organizations, within matrix structure, expat experience
His technical expertise covers
- Understanding of general business processes and management principles in the wireless industry (eTOM, PMI practices etc.)
- Experience in managing and developing single- and multi-vendor solutions based on Ericsson, Nokia, Huawei, Alcatel-Lucent, Comverse, Juniper, IBM equipment.
- Technology awareness (standards, protocols, product portfolios, general industry trends)
- Mobile infrastructure deployment and operation (MSC, BSC/RAN, BTS, NMC, Real Time Billing, power, estate property selection for core sites/technical offices)
- Mobile Network Planning
His latest achievements in service delivery are
- experience of successful delivering technical support services to major Russian mobile operators and managing several 7-digit service contracts
- successfully managing changes within service organisation to achieve company goals.
- maintained Customer Loyalty Index in targets while significant organisation changes within service delivery organisation
His latest achievements in network management are
- country (Vietnam) wide multi-vendor mobile network design and implementation first mobile-mobile call made in three months after equipment delivery.
- maintain large network (2600 BTS, 6M subscribers, 1500 km of fibre optics lines, 3000 MicroWave hops) stability and availability within agreed quality KPIs during aggressive roll-out plan (up to 250 new BTS per month) and during no finance and no budget available.
- fully working country wide O&M organisation built (distributed teams with several levels of subordinacy, 150 employees), complete set of documents and procedures prepared in less than in 6 months
- Number of BTS per Head Count in Technical Department is highest among group of 8 networks (CIS/SEA) - highest efficiency of technical organisation
- OPEX for BTS maintenance is the lowest (25% less) than other network in same region (SEA) and 3d lower among group of 8 networks (CIS/SEA)
Employer:
GTel Mobile
Job Title:
Vice CTO / Network Operations Director
Start Month/Year:
10/2008
End Month/Year:
Current
City:
Hanoi
Country:
Vietnam
Description:
Achievements:
2008-2009:
• Tendering, supply/support contract negotiations for GSM network equipment - completed in time to achieve corporate targets.
• Successfully performed 2G/3G core network design, construction (including core site selection and technical facilities installation), integration and launch: 3 core sites, 5 MGWs, 9 MSC-s, 11 BSCs, sized for 5.6M subscribers, 1000 BTS, 2 Network Monitoring Centers at launch time, 2600 BTS 6 months later, Ericsson, Huawei, Alcatel-Lucent a
Employer:
Nokia Siemens Networks
Job Title:
Senior Care Program Manager
Start Month/Year:
10/2005
End Month/Year:
11/2008
City:
Moscow
Country:
Russia
Description:
Project:
• Presentation of combined portfolio for exNokia and exSiemens products for Russian customers
Functions:
• Service delivery for the customers (B2B): MegaFon, VimpelCom (2 of 3 nation-wide mobile operators) and North-West Telecom (wire line/ADSL operator) in the Care (aftersales/technical support) phase.
• To be primary interface (SPoC) towards the customers for technical and financial issues regarding service delivery.
• To ensure customer satisfaction
• Financial P&L responsibility for all activities within Technical Support Agreement
• To negotiate Care and 3d party (HP/IBM/CISCO) support contracts
• Plan and monitor care services for full range of exNokia and exSiemens products (2G/UMTS, RAN/OSS/BSS systems, PSTN and IP/DSLAM equipment)
Employer:
OJSC VimpelCom
Job Title:
Deputy Technical Director of Operations
Start Month/Year:
10/2002
End Month/Year:
10/2005
City:
St.Petersburg
Country:
Russia
Description:
Projects:
• 2004: development and introduction of new operation rules and maintenance procedures.
• 2004: successful launching of NOC, establishing continuous (24x7) monitoring of equipment installed in North-West Region of Russia
• 2002-2003: successful installation and bringing into service GSM 900/1800 networks in St.Petersburg and in North-West Region of Russia (7 networks in total, 50-100 BTS at launch time, Nokia and Ericsson equipment)
• 2005 - segment of 3G network launch to commercial trial
Functions:
• Person in charge of smooth operating (O&M), design and extension (hardware and software) of switching systems, radio subsystem, transport network and value added services platforms in North-West Region of Russia (multivendor environment)..
• Developing and enforcing policies and procedures, KPIs tracking and reporting
• Team management (60 reports) of operational teams: NOC, circuit switch core, value added services/packet switch core, radio base stations, transmission network
• Interaction with other mobile and landline carriers, equipment suppliers and subcontractors
• Budget preparation and execution, cost control (OPEX, P&L)
• New employee recruitment, organizational structure development
• Maintains company legal status by enforcing compliance with Federal Communications Commission (FCC) and local requirements.
Employer:
AT&T / Lucent Technologirs
Job Title:
Technical Support Team Leader
Start Month/Year:
10/2003
End Month/Year:
11/2002
City:
St.Petersburg
Country:
Russia
Description:
Functions:
• New products introduction for Russia market
• Coordination of technical support delivered to certain customer
• Team leader for support group in St.Petersburg
• on-call emergency support, Tier 2-3 technical support
Projects:
• Successful first office application of first CDMA network in Russia
• Successful (all at the first attempt) retrofit implementations in North-West region of Russia and Kazakhstan.
• Successful first office applications of AMPS in Cheboksary and Kirov.
• Successful certification and introduction of ISDN and CCS 7 for Russia market
