Project, Operation & Support Management Technical expertise
Resume Keywords:
Technical project , operation manager
Contact Information
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Sanjiv Saxena
Kabul (Afghanistan), sssaxena69@gmail.com , Mobile +93796388574, +93794713736
(GSM+VSAT)Project, Operation & Support Management Technical expertise
Creative strategist offering a sterling experience of + 23 Years (13 Years in satellite communication and 09 Years in Computer (IT) of generating operational economy across diverse disciplines
PROFILE Academically astute and qualified Electronics & Telecommunication Engineer from ( Industrial training institutes ) India with multi-culture and multi-functional experience predominantly in techno-commercial aspects in Operation Management, Project Management, Management Consultancy and sales & marketing. Business savvy management professional with a pioneering career reflecting strong leadership qualifications backed by sound domain knowledge of VSAT, satellite and telecom sector. Possesses effective and broad-based management skills like planning, communication, organizational, team building, decision-making
Areas of Expertise-
Satcom (VSAT) & GSM (Capital Project Management, Capital project rollout , Technical Support & Operation , Corporate Customer management, Management Consultancy new market development Geographical segmentation/ Strategic alliances
Work History
1. ASIX communication Ltd country ( Afghanistan Kabul) from Feb 2010 to till date Position as a (Project/Operation & support/Quality control Manager)
2. Universal telecom services country (Afghanistan Kabul) from 1 August 07 to 31 Jan 2010) position as (Sr. Technical support & operation Manager)
3. Hughes communication India Ltd Country (INDIA DELHI 15 Sep 1999 to 31 July 2007) Position as a Project , support & Operation manager.
4. Modi Olivetti Ltd Country (INDIA DELHI 20 June 1990 to 14 Sep 1999) Production/support / Repair & test lab supervisior
Key Responsibility Area (KRA)
Project manager for all (VSAT & GSM) Projects.
Technical head for (Support & Operation) VSAT Links spread all over AFGHANISTAN.
Focus on Operation, Technical project and Quality control of VSAT terminals (TDMA + SCPC) and GSM Projects of high profile customers.
Management of Inventory & planning for the current project and forecasted project and spare parts for the support to running circuits.
Management of inventory & logistic team and custom clearance team.
Management of international clients and review their business.
Motivation all team members.
Providing training to all staff (Technical, marketing, logistics, custom and commercial).
Manage network maintenance and corrective action of overall network.
Technical project management and customer support operation on GSM, SCPC & TDMA VSAT links services Internet links, Broadband Internet links, Teleport VSAT Hub networks integration. Execution, technical and business coordination with business partners.
Vendor and contract management, agreement negotiations, new business partner selection and enhance profitability index.
Commercial planning, Link design, Product planning, Satcom Operator License Acquiring in compliance with ITU regulation and Sales& Purchase of VSAT equipments and satellite bandwidth
2 Universal Telecom services Kabul ( Afghanistan) (1 Aug 2007 31 Jan 2010)
(www.universalservices.afg)
Sr. Technical project & Operation manager.
Providing Technical support and technical services to Universal Telecom services on VSAT Operations and project implementations. Looking all USAID and Military Camp ISP services for the Army soldiers.
Providing ISP service layout and design for the Camp requirement.
Responsible for running the complete technical operations.
Responsible for the well versed in project Rollout and Project Management.
Managing Operations within Annual Budget.identifying prospective clients, mapping their requirements and designing of proposals & conducting techno-commercial presentations for new business development and
Managing all Vendors (those are providing Band width and hardware for the VSAT services).
Establish, Review and update various operational functions, processes and procedures.
Responsible for ongoing Projects support management to meet the service quality and
Monthly reporting GW Service Report, Resource Planning Report, Operations, performance and Service availabilities Report.
Responsible for running the complete technical operations.
Responsible for the well versed in project Rollout and Project Management.
3 Hughes Net work system (Hughes Escorts communication India Ltd) Delhi India From 15 Sep 1999 to 30 July 2007. www.hughes.com (Project, Operation & customer support manager).
Key Responsibility Area (KRA)
Pivotal in execution of major VSAT projects in North East India
Effectively trained Franchisee Engineers in maintaining HNS VSAT systems and sustaining good customer relation.
Complete operation knowledge of All RF Test and measuring instruments.
Spectrum Analyzer, RF Power meter, signal generator, signal syinthiserzer, RF Tooling kit.
Providing technical information & guidance to Hughes engineers (RF Application & inside
Technical Sale supports).
Monitor and Control, Real Time Trouble Shooting for RF Terminals, Modems, Multiplexes
And Software Problem associated to VSAT Networks operation, install and maintain
VSAT terminals.
Technical and hardware support to entire customers.
Handling VSAT Remote Installation franchises and HCIL Engineers.
Components Level and Modules Level Repairing of all VSAT Equipments (Radio
Frequency Transceivers, Digital Modems and Network operation Digital Equipments)
Pre sales Hardware Testing in Ware House (Noida and Bhiwadi Rajasthan).
Experience in Project Planning, Estimation, and Tracking Budget control.
Performs test effort quality Management.
4 Commenced carrier with (Modi Olivetti Ltd ) computer manufacturing company 20 June 1989 to 14 Sep 1999 India ( Delhi )
Repair Center-6 years ( Computer hardware repair at components level )
Assembly-1 year
Manufacturing-2 year
Assurance- Quality 1 year
ACADEMIC AND PROFESSIONAL CREDENTIALS
1 B.Sc. (Phy., Chem., Math)
2 Diploma in electronics ( From Govt industrial training institues with 89% markes ).
3 Pursuing MBA Degree from Guru Jambeswar university Hisar (Haryana) through distant education
HARDWARE SKILLS
Satellite Equipments Radyne, Comstream, EF-Data, HNS/Viasat Modem(DVB,P2M &P2P)
iDirect/ Comtec/Pardise Modulators,Codan/HNS/Annacom(Transceiver
Xicom HPA 750 W/400W/ Vertes Antenna control Unit , BUC-C/Ku
PLL LNB, LNA, Vertex/Prodliene Dish Antenna, HNS Equipments etc.
Microwave Radios HNS Microwave Radio complete product range e.g 1W to 20W range, Xicom,
Different types of Antennas, Cables etc., Western Multiplexer.
2-Way Wireless Radios Point Red/Ericson Wireless Radios (complete range HF/VHF/UHF i.e. LTR,
Base, Handheld etc.)
Network Equipments Cisco 17xx/26xx/36xx Routers, Cisco Access 25xx/56xx Server, Cisco
Catalyst 29xx Switch, 3-Com/D-Link Switches etc.
Servers Dell DNS/Mail/Cache/Internet Servers, Windows NT/2000 Server, MultiTech
Proxy/RAS Servers, Cacheflow Server/CPE-traffic shaper etc
Firewall Equipments Juniper and Cisco PIX Firewall.
Network Manager HP Open view, Whatupgold, Solarwinds (S/W), MRTG (S/W).
SOFTWARE SKILLS
Languages C,C++(working knowledge), Fortran-77, MATLAB
Environment Windows98/NT/2000, MCSE-Windows NT, Viasat Linkstar NMS
Management Tools MS Project, MS-Office, MS-Visio, LB planning tools etc.
Architecture Wireless Application Protocol- CDMA, MFTDMA/TDMA/TDM/SCPC/MCPC
GPRS/FDMA/ DVB-RCS
PERSONAL DETAILS
Date of Birth 12 March 1969
Permanent Address BJ 146 Main Najafghar Road Bijwasan New Delhi 110061 India
Languages English (R/W/S), Hindi(R/W/S), Urdu(S),
Notice Period 1 Month
Marital Status Married (two dependents Wife and 17 Years Old son)
Reference Many key ref. from (India and Afghanistan) Viasat, I-Direct, Hughes, ASIX, ABS and Airtel available on request
Pass port No H 9134859
Employer:
Universal Telecom services
Job Title:
Sr Technical project manager
Start Month/Year:
12/2007
End Month/Year:
Current
City:
Kabul
Country:
Afghanistan
Description:
1. Current Employer – Universal Telecom services (Kabul) AFGHANISTAN
Position – Senior Project Manager of VSAT Network.
Period – 22 Dec 2007 - Till Date
2.Previous Employer – Hughes network system (India)
Position – Technical Project Manager
Period – 15 Sep 1999 to 21 Dec 2007.
3.First Employer – Modi Olivetti , ( India )
Position - Engineer – Repair & Service
Period – 20 June 1989 to 14 Sep 1999
Employer:
ASIX Communication ltd
Job Title:
Technical support and operation manager
Start Month/Year:
02/2010
End Month/Year:
Current
City:
Kabul
Country:
Afghanistan
Description:
Key Responsibility Area (KRA)
• Project manager for all (VSAT & GSM) Projects.
• Technical head for (Support & Operation) VSAT Links spread all over AFGHANISTAN.
• Focus on Operation, Technical project and Quality control of VSAT terminals (TDMA + SCPC) and GSM Projects of high profile customers.
• Management of Inventory & planning for the current project and forecasted project and spare parts for the support to running circuits.
