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Job Details
 	Priam Solutions.
Posted - 17/03/2008

GSM CUSTOMER SUPPORT ENGINEER

Company Priam Solutions.
Job Type Contract to Permanent Job
Job Category 3g/GSM/WCDMA/HSDPA/UMTS Job
Salary N/A
Location United Kingdom
Region: Northern Europe
Requirements
Education Master's Degree
Work Experience 2-5 years
Job Reference
Details This position requires a very strong customer relationship at all levels from
field engineers to senior management.
Key Challenges: Extensive International travel.
Working under pressure whist a customer on your back
Knowing extensive 3G /GSM / GPRS and IP networking that you can quote most
message sequences and procedures without reference to the specifications, but if
you do, you know the specification to look at.
Willingness to get up and do something, day or night / there and then, to fix a
problem and then if needed jump on a flight.
Qualifications / Experience
Degree in Technology or Telecommunications and Technology. Classes or thesis
covering Wireless networks protocols or Telecommunications networks are
advantages
3+ years experience in a customer support / test engineer role for a GSM / CDMA
network operator or telecom equipment supplier is desirable.
Skill
requirements:
Required Skills
Strong customer focus and a self motivation to achieve
In-depth knowledge of GSM and/or WCDMA system, from high-level system
functionality to the physical messages on the various internal and external
interfaces
Hands on IP Networking and configuration
Good working knowledge of Voice over IP technologies
Knowledge of the design & development product life cycle
Good written and spoken skills, flexible working approach, self-starter.
Desirable Skills (minimum 3 of 5 required)
Linux / Unix System administration
RF network planning & optimisation of indoor systems
Performing customer training
CCNA
BSC and / or MSC installation, configuration and test
Job summary: Job: GSM CUSTOMER SUPPORT ENGINEER United Kingdom, Northern Europe, Priam Solutions., category: 3g/GSM/WCDMA/HSDPA/UMTS Job
Candidates suitable for this job: 89
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