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Job Details
Posted - 12/12/2011

Looking for Key Account Delivery Manager(Only Spanish Speaker needed)

Company Net Consulting International
Job Type Contract Job
Job Category Other Jobs in Telecom Industry Job
Salary N/A
Location Mexico, Mexico
Region: North America
Requirements
Education Any
Work Experience Any
Job Reference
Details Currently we have an opening for Key Account Delivery Manager with our client in Mexico.

It is Fixed Term Contract position and client is looking for someone who can speak fluent Spanish.

Please find below the job description

The Key Account Delivery Manager reports to the Key Account General Manager (line) and the Director Delivery Management (global accounts) or the Regional VP Delivery and Services (regional account) on a functional basis.

Responsibility

Plan, manage and monitor all service delivery projects in the accounts, guarantee that key delivery problems are solved and be responsible for the achievement of delivery business goals (revenue, invoicing, Inventory Turnover (ITO) and Cost Performance Index (CPI).
Prepare preliminary budgets for each scope (contract) and accurately transmit contract requirements to project delivery teams. Monitor the fulfillment of contracts and escalate issues and risks as per agreed escalation procedures. Monitor resource utilisation and support the Project Manager to successful delivery. Provide unified reporting to Account Director / Sponsor.
Manage and monitor the complete operation process of service business from Pre sales through Contract Handover, Order Fulfillment, and Invoicing to Contract Closure in order to ensure the fulfillment of contracts and achieve invoicing goals.
Manage customers\' expectations, enhance customer perception, and improve customer satisfaction by solving problems in the delivery process.
Identify opportunities to expand the service offering within the account.

Requirement

Ideally the candidate will have at least 10 years experience in the communications or computer industry.
Five years or more experience in customer-oriented program / project management with a proven track record of delivery.
Three years or more experience in managing large program / project teams.
A strong business understanding with well developed negotiation, relationship building and conflict management skills.

Knowledge and skills

Capability of understanding the customers\' requirements in the communications industry and communicating the customers management team at C Level.
Strong team building, leadership and management skills.
Successful experience in the delivery of large projects and programs.
Capable of building strong customer relationships and improving customer satisfaction by delivering on commitments.
Strong stakeholder management skills.
Good coordination skills, communication management, and capability of urging other people to solve problems.
A team player

If anyone is interested then please send your resume at jatin.sehgal@netc-intl.com or else please pass on the details to your friends or colleague who might be interested.

Thanks & Regards
Jatin Sehgal
Net Consulting International

Job summary: Job: Looking for Key Account Delivery Manager(Only Spanish Speaker needed) Mexico, Mexico, North America, Net Consulting International, category: Other Jobs in Telecom Industry Job
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