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Job Details
Silicon City
Posted - 28/06/2007

RNC Technical support engineer / specialist

Company Silicon City
Job Type Contract Job
Job Category 3g RF Design WCDMA UMTS Job
Salary N/A
Location Saudi Arabia
Region: Middle East
Education Any
Work Experience Any
Job Reference
Provide RNC Technical Support to customers as part of RA (Radio Access) Technical Support team in China.
Provides support for RNC issues reported by our customers through the Electra by solving cases. Responsible for fault investigation and resolution of complex faults of customer RA network in coordination with the Front End and R&D. Site support when required.
Participate customer pilots and new product type approval Tasks includes but is not limited to the following :
1. Technical fault hunting in trial and live network environment
2. Technical risk assessment
3. Test case creation and customer test proposal evaluation
4. Simulates problems in lab environment to make proper R&D escalation
5. Facilitates competence development and transfer, knowledge sharing and coaching within local organization.
6. Carries out root cause analysis for technical problems
7. Manage and develop test tools, methods and processes related to the job
8. Will have the highest local competence for new products and SW releases in SC RA product
10. Onsite support when needed

WCDMA System knowledge including signalling interface protocol analysis and performance troubleshooting. Experience related to SC RA network product is preferred.
General telecommunication knowledge and familiarity with WCDMA and 3GPP standardization
Understanding and experience of Care Services and customer interface are preferred.
Excellent and active communication
Self motivated well-organized individual who can prioritize work and handle multiple tasks.
Ability to interact with a variety of people and work well with others in a fast paced environment
Job summary: Job: RNC Technical support engineer / specialist Saudi Arabia , Middle East, Silicon City, category: 3g RF Design WCDMA UMTS Job
Candidates suitable for this job: 169
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