Urgent opening for Nokia Packet Core/GPRS Support Engineer :: !Technical Engineering Jobs in Telecoms Job job

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Urgent opening for Nokia Packet Core/GPRS Support Engineer

Requirements

Education

Any

Work Experience

Any

Job Reference

Details

Currently my client is urgently looking for Nokia Packet Core/GPRS Support Engineer.

Location India
Duration Fulltime Position

Candidate needs to have experience in Flexi ISN and SGSN,ISN-flexi, BG, LIC, LIB and CG/CMD2.2 and nokia equipments.

Job Description

RESPONSIBILITIES

Provide second/third level technical support for customer queries, according to customer contract and internal support model

* Responsible for meeting contracted response times.

* Troubleshoot requests in a given competence group and level.

* Determines need for technical escalation.

* Responsible as technical customer contact during request resolution

* Conducts knowledge searches for potential solutions / other requests in progress.

* Records updates and information periodically or on an as required basis.

* Handles technical questions, provides understanding of customer\'s network configuration, co-ordinates resolution delivery

* Does on site trouble shooting if required

* Responsible for emergency support activities.

* Utilizes several troubleshooting tools in own technology area

Apply customer specific parametering and configuration in the

network elements\' subsystems

Perform SW maintenance activities such as installation & test of technical/change notes /change deliveries.

Carry out independently complex technical activities such a SW upgrades and technical audits on site.

On-site support at customers premises participating network operation service, when applicable.

Plan and run a subproject (like SW upgrade, SW change planning, Tailored technical support), limited scope.

REQUIREMENTS

- Strong Technical Knowledge on Service Applications products (Nokia\'s SGSN GGSN Charging Gateway, Flexi ISN, BG, Firewall, LIC, LIB)

- Knowledge and experience in Cisco commissioning and Support and IPBB R4

- Excellent Customer Interface skills

- Planning and Organizing Capabilities

- Strong Technical Background.

- Willing and able to travel.

If you are interested than Please send me your updated resume or else please pass on the details to your colleagues who would be interested for this role.

Regards,
Namita Vaid.

Job summary:

Job: Urgent opening for Nokia Packet Core/GPRS Support Engineer India , South Central Asia, Net Consulting International, category: !Technical Engineering Jobs in Telecoms Job

Candidates suitable for this job:

297

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