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Job Details
Posted - 20/03/2018

CEM Hadoop & Platform system Operation

Company Pentabell
Job Type Contract Job
Job Category !Technical Engineering Jobs in Telecoms Job
Salary N/A
Location Nigeria
Region: Africa
Requirements
Education Any
Work Experience Any
Job Reference
Details Roles description

VM and Unix system administration, Hadoop (WANdisco) operations and monitoring, scripting, and JAVA enterprise skills.


Responsibilities

Responsible for
System Monitoring, Proactive Maintenance and CEM report validation. Takes end-to-end responsibility for corrective maintenance of platform/CEMoD tool problems ensuring trouble tickets are actively managed until resolution to SLA & OLA requirements

Takes part in escalation team
Provides OJT to others on moniotoring procedures and Monitoring
Liaises with Care help Desk / Customer Care organisations regarding platofrm Issues
Liaises with subcontractors and 3rd parties to resolve Issues at operational level.
Ensures end-end support, coordination and control of assigned Trouble Tickets
Provides reports for system outages and recommends follow up actions
Reviews TT reports against SLA/OLA and recommends follow up actions
Provides Major outage investigations and follow up
Ensures planned outages effecting CEM service delivery are carried out/rolled back in maintenance window
Ensures Operator Customer Care is fully updated for outages
Corrective Maintenance (centralized routines) .

CVs to habib.touil@pentabell.fr
Job summary: Job: CEM Hadoop & Platform system Operation Nigeria, Africa, Pentabell, category: !Technical Engineering Jobs in Telecoms Job
Candidates suitable for this job: 20
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